Extended Stay America - Kansas City - Overland Park - Nall Ave.

Anonymous 

on Expedia

3 years ago

Disappointing but worked The staff was rude upon checking in. Glared at other guests when they walked by while still checking me in. The place is outdated. My room didn't have a shower curtain so I had to call ask for one. The room was not the cleanest. You could tell they cleaned but not to the extent they should of in my opinion. The bed was comfortable. There was only luke warm water for shower and in the sink. It is very disappointing especially for the area. 

Anonymous 

on Expedia

3 years ago

It was dirty the room had clothes and hair everywhere. The dresser drawers were broken the bed wasn’t even made. I wouldn’t stay here 

Ciera 

on Expedia

3 years ago

Not clean, ants all over Hotel is dirty. Tons of ants all over the night stand area and probably other places too. Hair and dirty in drawers. Stains on bed sheets. The hotel public areas smells a little like smoke but just terrible smell. Would not recommend. 

Sherry 

on Expedia

3 years ago

It looked nice outside. I usually stay at extended stays quite often. But this one in overland park. Was horrible. We had to wait 2hrs for our room when we got there. Then when we finally got to our room. It was super dirty. The let out couch had trash and pee stains the floor was dirty. Also they had a tone of ants. When we told management they refused to come look. Would not recommend. 

Linda H. 

on Expedia

3 years ago

Dirty There was a sign saying the rooms are cleaned and sanitized. Not true. Bathroom sink had hair wrapped around bottom of handle, there was a hole in the bedspread, there was plastic soda can holder and salad dressing packet tin refrigerator, window track was layers of dirt and debris. 

Jordan 

on Expedia

3 years ago

We booked a non-smoking room with a king size bed. We walked in to find it had been smoked in so badly that it smelled like a bowling alley. Our king size bed had one blanket with a stain on it and two pillows. The light bulbs were almost all burnt out and it was clear this room had not been stayed in for several weeks. Dust everywhere and the stair door right outside our room was constantly being slammed from 5 am on. 

Anonymous 

on Expedia

3 years ago

Questionable on cleanliness. One of 2 bathtubs would not drain. Food left in refrigerator. TV went out during a tornado watch so couldn’t stay updated or watch tv for most of evening.