Extended Stay America - Kansas City - Overland Park - Nall Ave.

Leylah 

on Expedia

3 years ago

TERRIBLE place. The rooms were dirty and smelly. Receptionist was very cold during check in. When i called to ask if i could get the room cleaned she told me to go get a refund and check out without apologizing for the inconvenience cause. 

Christina 

on Expedia

3 years ago

WORST HOTEL EVER This hotel is trash! The lady at the front desk looks like she's on CRACK and she is very unprofessional! She was even caught sneaking into my room once I had left and came back! The rooms are so dated they are terrible. The beds are hard as a rock! I ended up leaving! DO NOT STAY HERE! 

Christopher 

on Expedia

3 years ago

1. Doesn't honor online prices. i reserved and paid online. When i got there they said i had to pay more and didn't say why. Turns out they ran out of queen rooms so they moved me to a king and charged me for their mistake. 2. Claims to have Internet but connection drops every 30 seconds. Was never usable. 3. Had cable but it cut out 2 of the days i was there. 4. First room they gave me, bed had no sheets. Cigarette ash everywhere. 5. Second room had no comforter. 6. Halls smelled strongly of marijuana and fruity vape smoke.... read more

Jasmine 

on Expedia

3 years ago

They need to clean better for it to be sold out! 

Galen 

on Expedia

3 years ago

Dirty towel left in the bathroom and a bottle under the bed. No ice was available. No cups in the room and the sheet was not very clean 

Anonymous 

on Expedia

3 years ago

Disappointed 😞 The shower was constantly dripping. But no shower presser or hot water to take a shower. The website says they have a Grab & Go breakfast, but they do NOT! Very disappointed because that is why we chose to stay there.