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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Janeen, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
It’s okay Pros- every single staff member was very kind and helpful. Cons- breakfast was skimpy, which I know they don’t go all out as an ESA, but they ran out of items one day and didn’t restock the next. The pillows were very stiff, so I’d recommend bringing your own if you like softer pillows. On Expedia they claim to have a gym and have pictures of one, but they do not have one.
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
This hotel is very nice. the front desk was very welcoming and helpful. It's not the bed from home, but it is still pretty comfortable. Have stayed here before with same experience. Good place.
Business response:
Thanks for returning to Extended Stay America for your stay. We are pleased to know you were satisfied with your stay with us and that you liked our front desk associates. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Was an ok room. Nothing fancy. Loved being able to take my dog down into the trees for a bit of a walk. She liked exploring!
Business response:
Susan, we appreciate you for evaluating your visit to our hotel. It feels so good to you were impressed with our pet-friendly policy and that you along with your 4-legged friend had a comfortable stay with us. Thank you for being our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
Nice location Wish they could work on the breakfast....am sure they can do better.
Business response:
Thank you for choosing Extended Stay America for your stay. We are pleased to know you enjoyed our convenient location. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. We look forward to your next visit and hope our breakfast selections are more to your liking. Sincerely, Hotel Management
Bring what you need Just bring your on towels. I thought I was getting breakfast but it was only muffins and coffee and I’ve paid less for rooms and got more for breakfast
Business response:
Ora, thank you for the wonderful feedback of Extended Stay America. We are glad you had a great experience and appreciate you being our guest. Your comments regarding breakfast specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. The next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management
Business response:
Stanley, thank you for being our guest at Extended Stay America. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management
Front desk was helpful and friendly, is what I spectected the rooms are clean, hallways could use some tlc
Business response:
Carlos, thank you for choosing Extended Stay America and for the feedback. We are delighted to know you were impressed with your spotless room and that you received an excellent service from our staff. Your compliments have been shared with the entire team for exceeding your expectations. On behalf of everyone here. We look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for staying with us. We are glad to know you had an overall pleasant stay. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,337 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.