Extended Stay America - Kansas City - Overland Park - Quivira Rd.

Business response:

Stanley, thank you for being our guest at Extended Stay America. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management 

Business response:

Carlos, thank you for choosing Extended Stay America and for the feedback. We are delighted to know you were impressed with your spotless room and that you received an excellent service from our staff. Your compliments have been shared with the entire team for exceeding your expectations. On behalf of everyone here. We look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us. We are glad to know you had an overall pleasant stay. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us soon for a much better experience. Sincerely, Hotel Management 

Business response:

Debora, thanks for being our guest at Extended Stay America. We are delighted to read you liked our outstanding service and the comfort of our bed. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Jessica, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Laila, we are sorry that we failed to accommodate you with the room of your choice and regret the issues you encountered in your room. We have shared your feedback with our maintenance team to check and fix it immediately. We hope you will consider giving us another chance so we can serve you better in the future. Sincerely, Hotel Management 

Business response:

Jose, thank you for your excellent review of Extended Stay America. We are delighted to read you loved our courteous front desk service and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing your kind rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management