Extended Stay America - Kansas City - Overland Park - Quivira Rd.

Crystal 

on Expedia

3 years ago

Within the first few mins of being in our room we found 4 cockroaches. We did ask for a full refund I was told that it was credited back to my card but I haven’t seen it yet. I will never stay at this hotel brand again. Highly disappointed 

Aaron 

on Expedia

3 years ago

Bugs in the bathroom, beds hard as a rock, no Kleenex’s in the room, no trash can in bathroom. Found a used fork by one of the beds, nothing was plugged in when we got to the room, lamps, clock and so on. 

Heather 

on Expedia

3 years ago

Our stay here was meh the place was older and a little ran down. The kicker for me though was a roach I told the front desk and she was emotionless about it indicating to me this was a regular thing. Also VERY disappointed they didn’t serve breakfast but considering the roach in our room they may have did me a favor. NEVER again here and it wasn’t even that cheap. 

Randall 

on Expedia

3 years ago

Nothing to like about this property except it's proximity to the area hospitals. Don't ever stay here! Before I went through the front door I noticed a trash can full and running over on the ground. The carpet in the foyer was nasty with dog hair everywhere. The floor around the check-in desk was filthy with numerous liquid splatters and stains. The elevator floor was completely covered with muddy dog tracks and hadn't been cleaned in months! When we got in the room it was freezing cold with the AC turned all the way down to... read more

Sandy 

on Expedia

3 years ago

Good street presence. Room looked over a greenspace. Staff was friendly and helpful. Room was dirty. Broken outlet, missing coverplate, smoke detector covered with plastic bag, dirty floor and surfaces. 

sajjad 

on Expedia

3 years ago

Liar 

Jalyn 

on Expedia

4 years ago

Room was not completely clean. There was visible trash under the refrigerator & dried food on the front door of the refrigerator. The alarm clock did not work & looked like wire had been cut. Advertise "free grab and go breakfast" which consisted of "coffee only." 

Karen 

on Expedia

4 years ago

Unpleasant Stay Reservation made & paid b4 arrival. When I arrived I was told there's a 100.00 deposit. The elevator was FILTHY. Reserved & paid for a queen bed, it was a double, bathroom was dirty stool had burn matk on seat. Outside of refrigerator was FILTHY