Extended Stay America - Kansas City - Overland Park - Quivira Rd.

VIC G 

on Expedia

12 years ago

Overall not good I stayed for a week while working in Overland Park and overall stay was poor. Room and hallways smelled like trash which is due to lack of maids in my point of view. They offered to clean my room once in 8 days. The staff was good and neighborhood around the hotel is very nice. Suggestions if you provide one little pack of dish soap it would be nice if you provide a sponge to clean the dishes! Maybe a little air freshnar in the hallways and upgrade in bath towels. 

Anonymous 

on Expedia

12 years ago

Get what you pay for First room wasn't even cleaned. Then they found another room to put us in. 

Olsen 

on Expedia

12 years ago

Very dirty and staff who hated their jobs. My flight arrived late in the night and had to search for someone to help. When we finally got the girls attention in the back she was very disgruntled was made it clear that it was above and beyond her job title to check me in and give me my room key. Please pay her for dual duties maybe she would be more productive. Bedding and sheets were hard and dirty. Nasty dirty duvet with no other blanket to use that was clean. 

Bob 

on Expedia

12 years ago

Will not stay here or at this chain again. Room was not ready on time after 2 attempts. no toilet paper or soap in room. Room smelled like mold and did not appear clean. Air conditioner did not work consistently. Staff was difficult to access. Staff member walked into our room at midnight one night waking us up! She apologized, saying our room was on the empty to be cleaned list. 

Marta 

on Expedia

12 years ago

We'll never stay in this place again Ready to take a shower and there was NO SOAP, NO SHAMPOO, ONLY HAND TOWELS! The full Kitchen was suppose to be equited for 2. Only one plate, one coffee mug, NO glasses. Just few pots no Utensils :( A regular hotel will have more to make a decent coffee than the kitchen on an Extended Stay. We have a coffee machine and 1 bag of coffee with 4 packets of sweet n low that was it. The Free Breasfast was disappointing. Few fruits, few breakfast bars, coffee and hot water till 9:30am display on... read more

Kate 

on Expedia

12 years ago

Will NOT be back This is our thrid time staying at this hotel, it is close by to family who live nearby. The first time we stayed we found dirty underwear next to the dresser. This last time we stayed our room smelled like musty cigarettes, even though this is supposed to be a non-smoking hotel. I have allergies to smoke and was uncomfortable the entire night, couldn't sleep because the pillow cases all smelled like smoke. In the morning I showered to get the smoke smell off and the towels were all stained, felt like sandpap... read more

Anonymous 

on Expedia

12 years ago

Hotel is "over priced" 

Mark 

on Expedia

13 years ago

Pile drivers at 1:30 AM!!!! Our room was on the side of the hotel that faced the interstate bridge construction. At 1:30 AM, they start using pile drivers in the bridge construction. When I called the desk to see who I would call to complain, they told me, "There is nothing we can do about it, they have been working on it all summer." I asked, "Then why do you put people on this side of the hotel?" No response. Finally, at 3:30 AM I went to an all night drug store to buy some ear plugs, which didn't help a whole lot. The nex... read more