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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not Going Back The hotel looked nice enough from the outside and cheap but okay inside. Problem was the cleaning....crumbs on the toaster, dirt in the corners of the bathroom floor. It makes one wonder about the dirt they can't see. It was a very loud room -neighbors above stomping around, people talking in halls and outside, fire alarm went off twice. We had a terrible night's sleep. Breakfast was minimal - some breakfast bars, a few pieces of fruit, and packaged muffins to choose from. Was happy to leave.
Business response:
Michele - Your review for our hotel was recently brought to our attention. Please know that we are sincerely sorry that you did not have a pleasant stay. Your comments were reviewed by our staff, and we will be working hard to improve our level of cleanliness to ensure your experience is not repeated. We appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Place was closed for remodeling was closed for remodeling and being used as a crack house from the looks of things. With the cops in the neighbor hood stopping cars
Unfreundlichkeit Einchecken für >Personen mit mäßigen Englischkenntnissen schwierig! Der Müllraum war übers Wochenende nicht geleert worden. Es stank ! Im Fahrstuhl musste der Knopf für die 2. Etage gesucht werden, da sehr weit eingedrückt. Im Zimmer kein Besteck!
Dirty space, clean beds I stayed with my wife and two young kids for four nights. Upon arrival we could see the hotel was generally dingy. We encoutered ditry hallways, stairs, and elevator. When we entered our room we noticed the carpets were dirty, cobwebbs in the corners and a deffinate cigarette odor, which we did not expect from a non-smoking room on a non-smoking floor. The staff was friendly but sparse. We spent each day in the room (after additional cleaning and airing) but only encoutered one house keeper. The suite... read more
Checked out a day early because hotel was so poor.
Business response:
Bev - Your review for our hotel was recently brought to my attention. Please know that we are sincerely sorry that you did not enjoy your stay with us and left early. In response to your feedback, I am working with our staff to improve our offerings moving forward. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Terrible We ended up in 3 different rooms for a one night stay. Our first room (non-smoking) reeked of smoke. The next room was much better; however, when we came back to the room at night there were 7 men sitting outside our window drinking and talking very loudly for several hours. We called down to the front desk and were told it would be taken care of...an hour later they were still out there. We called down again and were told they couldn't do anything about it this time and then they hung up. My husband had to go down ... read more
Business response:
I appreciate you bringing your experience to our attention. Please accept our sincerest apologies for your experience including the odors in your room and the noise levels during your stay. I am working with the housekeeping staff to improve our cleaning procedures so that this issue does not affect our future guests. Also, I will meet with the staff to review our guest protocol to ensure your experience is not repeated. Again, thank you for the comments. I do hope that you will return to our hotel, or any of our other brand... read more
I will not stay at the extended stay EVER again...
Weekend to Remember The Front staff were amazing. Super friendly and attentive. Unfortunately most their rooms needed maintenance and/or a good scrub. Over first rooms temperature on the shower was broken, our second room had residual smoke from the pervious person smoking in it, and our third room had mold on the shower curtain and the heater/air conditioner was broken. If they were able to stay on top of their cleaning staff and maintenance staff this hotel would be wonderful. All the rooms were quite spacious, the appeara... read more
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,376 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.