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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good price, shabby place. The hotel is shabby and needs some upkeep. There were no trash bins in the common areas except near the lobby. My room was closer to the end stairs so it was easier to go in that way. However, that stairwell was dirty and there was damage on the walls that had not yet been repaired. Also, the hotel is a non-smoking facility but the entire third floor hallway smelled like smoke. Fortunately that did not transfer into the room. The room was ok - bed was comfortable and the internet wasn't too slow. th... read more
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that we did not live up to your expectations. In response to your feedback, I am reviewing all issues with maintenance team and housekeeping. Thank you very much for bringing this to our attention. We hope you will give us a chance to make a better impression the next time you are in the area.
Terrible Housekeeping never came to clean our room when requested, smoke everywhere, dishonest staff
Business response:
Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for for the inconveniences you endured while staying with us. Further coaching of our staff will be conducting so guests will receive a consistent pleasant experience. Thank you again for bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Not worth it. Fridge didn't work. No maid service. Stains on sheets. Bathroom door wouldn't shut. Bathroom fan was extremely loud. Hotel did not enforce no smoking laws. Our floor smelled of smoke.
Yikes dirty.... Will never stay at Extended Stay ever again not friendly or helpful.
Business response:
Your review was recently brought to our attention, and we would like to take a moment to respond. I am sorry to hear that we did not make a favorable impression. I would be interested to hear from you any particular areas you feel we can improve, and so if you would like to discuss this further, please do not hesitate to contact the hotel directly. We hope you will give us a chance to make a better impression the next time you are in the area.
Never again Furniture was old and falling apart. Hair all in the shower. Room smelled. Neighbors fighting all night, couldn't sleep. Never again!!! Breakfast was nasty coffee and granola bars.
Business response:
Thank you for taking the time to tell us about your experience. We apologize for the cleanliness issues you experienced and for falling short of our goal of providing a great stay. To ensure your experience is not repeated, going forward we will retrain with our team and follow up with guests who are unruly. Your comments are greatly appreciated and will help us with providing future guests with a great experience. We hope to have another chance to provide you with a better experience the next time you're in town.
Room was fine except for the shower. Water temp went from cold to hot with no warm at all. Told the front desk and they said it would be fixed tomorrow, but tomorrow never came. Just excuses
Business response:
I appreciate you bringing your experience to our attention. We apologize for the inadequate water temperature and for falling short of our goal of providing a great stay. To prevent this from happening again, our team is committed to following up on every guest request we receive. Your satisfaction is very important to us and we appreciate all of your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Det stod frukosten det var Grab and Go....... Som gällde!
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,376 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.