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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was fine except for the shower. Water temp went from cold to hot with no warm at all. Told the front desk and they said it would be fixed tomorrow, but tomorrow never came. Just excuses
Business response:
I appreciate you bringing your experience to our attention. We apologize for the inadequate water temperature and for falling short of our goal of providing a great stay. To prevent this from happening again, our team is committed to following up on every guest request we receive. Your satisfaction is very important to us and we appreciate all of your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Det stod frukosten det var Grab and Go....... Som gällde!
Serious upgrades needed Immediately when we walked into the room we were hit with an overwhelming smell of weed. The prep hole was missing and covered with tape. Room had a lot of damage and needed fixing and upgrades. Staff was OK and check it was quick. Good location for things to do.
The elevator was broke. The breakfeast was a muffin and a cup of coffee. The beds were hard
Mold! The room had stains on the kitchenette counters, there was mold across the whole bottom of the shower curtain. Towels felt like sandpaper. Checked in around 6pm, checked out at 12am. I have stayed at an Extended Stay before and this had to be the worst. At least the front desk staff was friendly, especially the young lady working overnight. The "security officer" reeked of marijuana when he walked past us as we were leaving. I would not recommend this hotel, not even for a quick overnight stay.
Very bad customer service When we book this hotel breakfast is included but no breakfast only Apple , snakes bar , this is cheating customer to make money, front desk customer was bad when we check in , I will never recommend any body. When we checked out , I asked tecipet the lady said no , you get only by email because I booked on line but I booked online got tecipet before
The room was ok, although there were ants in the kitchen. Would be nice if glasses and silverware are provided.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen utensils are available upon request. Moving forward, I will work with our front ... read more
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,355 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.