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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
- Hotels
- Overland Park, KS
About this business
Location details
10750 Quivira Rd., Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Checked out a day early because hotel was so poor.
Business response:
Bev - Your review for our hotel was recently brought to my attention. Please know that we are sincerely sorry that you did not enjoy your stay with us and left early. In response to your feedback, I am working with our staff to improve our offerings moving forward. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Terrible We ended up in 3 different rooms for a one night stay. Our first room (non-smoking) reeked of smoke. The next room was much better; however, when we came back to the room at night there were 7 men sitting outside our window drinking and talking very loudly for several hours. We called down to the front desk and were told it would be taken care of...an hour later they were still out there. We called down again and were told they couldn't do anything about it this time and then they hung up. My husband had to go down ... read more
Business response:
I appreciate you bringing your experience to our attention. Please accept our sincerest apologies for your experience including the odors in your room and the noise levels during your stay. I am working with the housekeeping staff to improve our cleaning procedures so that this issue does not affect our future guests. Also, I will meet with the staff to review our guest protocol to ensure your experience is not repeated. Again, thank you for the comments. I do hope that you will return to our hotel, or any of our other brand... read more
I will not stay at the extended stay EVER again...
Weekend to Remember The Front staff were amazing. Super friendly and attentive. Unfortunately most their rooms needed maintenance and/or a good scrub. Over first rooms temperature on the shower was broken, our second room had residual smoke from the pervious person smoking in it, and our third room had mold on the shower curtain and the heater/air conditioner was broken. If they were able to stay on top of their cleaning staff and maintenance staff this hotel would be wonderful. All the rooms were quite spacious, the appeara... read more
Fooled by pictures Thought we got a great deal on a nice hotel yet it was cheaper deal on a cheap hotel. Won't be back.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that you did not enjoy your stay. We hope that you will give us the opportunity to provide you with a better stay the next time you’re in the area.
Non-smoking room and hallway strong smell of cigarette smoke. Room not bad, tv didn't work, heat unbearable so was moved to another room...2nd room smelled bad but tv, lamp and clock worked. Had to sleep with windows open to help smell. Will not go back there!
Overland Park Hotel Room was dirty. Bathroom is the size of a closet.
Business response:
The staff and I read your comments about your stay with us. I am sorry to hear that the room was dirty. To uphold our company's high standards, we will thoroughly inspect our rooms moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Quivira Rd.
How is Extended Stay America - Kansas City - Overland Park - Quivira Rd. rated?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. has a 3.1 star rating with 1,337 reviews.
When is Extended Stay America - Kansas City - Overland Park - Quivira Rd. open?
Extended Stay America - Kansas City - Overland Park - Quivira Rd. is open now. It will close tomorrow at 12:00 a.m.