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Extended Stay America - Kansas City - Shawnee Mission
- Hotels
- Merriam, KS
About this business
Location details
6451 E. Frontage Rd., Merriam, KS, 66202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great hotel I'm happy with my stay. Clean and friendly staff
Business response:
Thanks for the awesome feedback. We are glad to know all went great during your stay and that you were impressed with the top-notch service provided by our associates. It was so good to have you at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management
Pleasant experience but found a mouse Everything went fine but planned to sleep in, a mouse ran across the floor and under the bed so we checked out early.
Business response:
Thank you for being our guest and for taking time to leave feedback. We are sorry if you experienced any “unwanted visitors" in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future issues of this nature. Again, we thank you for your feedback and hope you will consider staying with us again. Hotel Management
Business response:
Mark, many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Family experience It was not very clean the beds were very comfortable bathroom was clean but there was dirt in the kitchen there was dirt around the TV stand where it was an overall experience it was not very good because rooms were not ready when we got there we ended up moving family three to four times in two rooms that were ready then but overall stay it was okay but not the best
Business response:
Luther, thank you for staying with us and for reviewing your experience. We are happy to read you had an overall nice stay and that we met some of your expectations. However, we apologize for falling short in providing you the spotless room you expected upon arrival. Your feedback have been shared with our housekeeping team to make sure we are following all procedures when readying a room for an incoming guest. We hope you will consider a return visit so we can restore your confidence. Sincerely, Hotel Management
Good overall haven for weary road warriors. Room was very clean and close to eating joints such as Denny’s or my local favorite First Watch Diner
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know our location was ideal for your need and that you had an enjoyable time with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Excellent Everything here is been so accommodating and so great staff is the friendliest staff I've had in a hotel and a very long time even the five star Posh hotels. Anything you need they get promptly and try to go above and beyond to please you which just makes the stay that much easier and better
Business response:
Chris, thanks for the wonderful review. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was so good to have you at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Close to a family function I needed to attend. I enjoyed the homey atmosphere with the conveniences I needed for a restful time.
Business response:
Cindy, thank you for choosing to stay at Extended Stay America and for sharing your experience. We are glad to know you loved the convenience of our location and were impressed with all that we have to offer. Thanks once more for allowing us to be of service, and we look forward to having the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Very good value Great stay for the money. Very accommodating staff and room was decent. Only con was no elevator for the second floor.
Business response:
Thank you for sharing your wonderful experience at Extended Stay America with fellow travelers online. We are delighted to read you loved the service provided by our courteous associates and found us to be an excellent value in the area. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Shawnee Mission
How is Extended Stay America - Kansas City - Shawnee Mission rated?
Extended Stay America - Kansas City - Shawnee Mission has a 4.1 star rating with 1,030 reviews.
When is Extended Stay America - Kansas City - Shawnee Mission open?
Extended Stay America - Kansas City - Shawnee Mission is open now. It will close tomorrow at 12:00 a.m.