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Extended Stay America - Kansas City - Shawnee Mission
- Hotels
- Merriam, KS
About this business
Location details
6451 E. Frontage Rd., Merriam, KS, 66202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was the best experience of our stay, he was nice and helpful. Facility was fairly clean and the location was very good. Only 10 minutes away from downtown KC. It was noisy at night due to a train and the highway that was right by our building. There was NO complimentary breakfast that was advertised in the booking process. Room could have been cleaner but it was okay for the price. However, I did see bugs in the room and that really brought down my review for this hotel. I was so uncomfortable, we ended up leaving e... read more
Business response:
Thank you for staying with us and for sharing your comments. We are happy to note that our location and the service from our associates were to your liking. That being said, we are sorry for the cleanliness and breakfast issues you experienced and regret the inconvenience these caused. Kitchenware for your suite is kept at the front desk according to our brand standard requirements. If we did not communicate this at the time of check-in, we are sorry. Thanks again, we hope to see you when in our area. Sincerely, General Man... read more
Everything was great, very clean and accommodating Everything was great, very clean and accommodating.
Business response:
Thank you for taking the time to share your experience. I am pleased to read you were well accommodated at our hotel and that you didn't have any issues. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Walls are too thin.. had a hard time sleeping at night people were outside the hotel making noise. But the hotel in general was nice just the people. I don't take it from the company though !
Probably wouldn't stay here again. There was no toilet Paper in the room when we got there. The room immediately smelt like smoke upon waking in but it was suppose to be a smoke free room. Their free breakfast was small muffins, granola bar or instant oatmeal. There was no one at the check in counter when we got there, waited for like 20 minutes for someone to get there. The lady didn't even know where our room was, pointed us in the complete wrong direction. walked around for five to ten minutes to find our room our self. A... read more
Grate stay Stay was grate !
Business response:
Thank you for taking the time to share your experience. I am glad to see you had an excellent stay at our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Best Place In Town IT WAS AMAZING! I loved my room, made me feel right at home. The staff is what really made this stay truly unforgettable. They were very friendly, professional, and accommodating in every way imaginable. I will be looking to this property first from now on when I'm in need of a local hotel.
Business response:
Thank you for taking the time to share your experience. It is great to see you were well accommodated by our staff. They will be informed on the excellent job they did accommodating you. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Not worth price. Needs maintenance. Room wasnt bad. No pack and plays for kids. Also, the front door had no westher stripping. So room was freezing at night tims.
Frequently asked questions about Extended Stay America - Kansas City - Shawnee Mission
How is Extended Stay America - Kansas City - Shawnee Mission rated?
Extended Stay America - Kansas City - Shawnee Mission has a 4.1 star rating with 1,030 reviews.
When is Extended Stay America - Kansas City - Shawnee Mission open?
Extended Stay America - Kansas City - Shawnee Mission is open now. It will close tomorrow at 12:00 a.m.