Extended Stay America - Kansas City - Shawnee Mission

Business response:

Thank you for taking the time to share your kind rating of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Linda, thank you for being our guest at Extended Stay America. We are pleased to read you had a pleasant experience and that our kitchenette worked out well for your needs. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, Hotel Management 

Business response:

Thank you for the positive review and for taking time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, General Manager 

Business response:

Mike, thank you for staying at Extended Stay America. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager 

Business response:

Thank you for your stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, General Manager 

Business response:

I am sorry to read that we failed to meet your expectations. We hope you will accept my apology for what transpired. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, General Manager 

Business response:

John, Thank you for your review. It is a pleasure knowing that you liked our internet service and your well-equipped room. We hope to see you again at Extended Stay America. Sincerely, General Manager 

Business response:

Robert, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America - Kansas City - Shawnee Mission. Sincerely, General Manager