Extended Stay America - Kansas City - Shawnee Mission

Sergio 

on Expedia

7 months ago

Roaches 

Victoria 

on Expedia

10 months ago

There was no room available for me. I was told by desk staff that Expedia never informed them of my reservation. I did not find this out until check-in at the property at 10 pm, and had to find another hotel room very late and night with almost no options. 

Kelly 

on Expedia

11 months ago

Our room was full of flies and roaches. As well as tons of dead flies all over the dirty floor. We did not feel comfortable staying, and left. It was a huge disappointment as we had just arrived about 10:30pm and were quite tired. We had stayed at other extended stay americas before and they were ok. 

Anonymous 

on Expedia

11 months ago

For a cheap easy stay, if you’re not going to be in your room, this is fine. Otherwise, avoid. The bathroom door was off its hinges, the room had obviously been smoked in, and people were smoking outside the rooms despite the signs saying it was prohibited. It was very bright at night and the shower did not drain. It felt clean enough, and was what I needed on this particular budget - just not a place I would want to stay again. 

Shannon 

on Expedia

a year ago

Checked in, my room was downgraded to a pull out with no price adjustment after my reservation had been made for months. Got to the room, and it was NASTY. It was a non smoking room that reeked of smoke. Blood on the sheets and glass, pills, and dead bugs in the pull out bed. The pull out bed which ended up being broken and cutting my friend with rusty exposed wire upon opening. We contacted the desk, there were no replacement beds or linens. So we waited a couple hours for replacement linens (930 pm) and the three of us squ... read more

Pamela 

on Expedia

a year ago

Buggy Rooms were terrible and had bugs in them. We checked out immediately and went to the Hampton Inn which was wonderful! 

Julie 

on Expedia

a year ago

Upon entering the room, we were immediately hit with an unpleasant smell. We then noticed how dirty the room was. I decided right then that we would not stay. I left my keys and left. I later tried to get a refund, but the property would not refund even one of the nights. I included pictures of how dirty the room was. I do not recommend this hotel!!