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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Its an older hotel so its not going to be perfect, the room was nice after they moved me from the handicap room,Also the staff was nice ,The only problem I had was the upper riminside the toilet was not cleaned properly its not easy to see the upper rim in the toilet bowl but they really need to do a better job checking that and cleaning that Its in a good Location and quiet at night
Business response:
Thanks for choosing Extended Stay America for your needs. We are delighted to know you had a pleasant stay with us and that our offerings were to your satisfaction. However, we are sorry for the inconvenience caused to you and your feedback is shared with our housekeeping team to be more diligent going ahead. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
Awesome place to stay. Everything went perfect
Business response:
Summer, we appreciate you taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Toilet wasn't flushing properly, was offered to be transferred to another room but had my thanksgiving dinner going
Business response:
Thank you for posting a review of your stay. Please accept our apologies for the maintenance issue you experienced in your initial room. We have shared your feedback with our housekeeping team, and we have taken actions to ensure that we do not repeat these problems going forward. However, we are happy that our staff did their best to accommodate you in another room. We hope you will give us an opportunity to serve you again in the near future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
The first slick road of the winter and cars going off the road everywhere so we were stressed when we arrived at about 2 when check in wasn't until 3 but no problem, we checked in and then met daughter and granddaughter for the lunch we missed. couldn't ask for a better stay, the motel daughter and granddaughter stayed at where they had paid extra for swimming pool that was closed, towels missing that were to be delivered never arrived, etc. was not so nice. Its not just lucked out, its what chain you can depend on, thank yo... read more
Business response:
Roy, thanks for being our guest and sharing your review. Although you had an overall pleasant stay and liked our affordable price, we are sorry as we couldn’t meet all of your expectations for a perfect experience. Since our suites are designed for home-like living, our guests often bring their own bath amenities. Towels and other articles are available and complimentary at the front desk. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
My stay was great!
Business response:
Robin, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect feedback. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Lobby naps? Someone sleeping in lobby
Business response:
Misty, thank you for staying at our hotel. We are pleased to see you had a pleasant time at our hotel and we hope to see you back soon. Sincerely, Hotel Management
Cheap below average hard bed Cheap and below average .. bed is hard , not very comfortable but again u get what u pay .. I won’t stay again thou very uncomfortable bed .. hard as a wall .
Business response:
Nelson, thank you for your comments. We are sorry you found the bed uncomfortable. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you soon as our guest. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 2.8 star rating with 2,229 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.