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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Extended Stay America Hotel Kansas City - South is located at 550 E 105th St, Kansas City, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not enough towels.
Business response:
Cadena, thank you for choosing to stay with us. We're glad overall you had a pleasant time with us. However, we're sorry for not meeting some of your expectations. Please know towels and linens are exchanged at the front desk anytime and complimentary. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
DeAnne, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Very nice and comfortable stay.
Business response:
Robin,thank you for reviewng your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
There were some people who stayed next door and were extremely loud from 1-3am when we contacted the front desk twice the lady acted annoyed about it and they didn’t seem to care that they were keeping us awake. The other staff we interacted with were nice but seemed understaffed to keep up with the amount of people that stayed there.
Business response:
Debra, we are sorry you did not experience the best from some of our associates. This is indeed not the type of service our hotel is known for, and we extend our sincerest apologies. Your feedback will be used as a training tool to improve our future guests’ experiences. We hope you will reconsider and give us an opportunity to serve you better in the near future. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Adrian, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Had to call out to get staff to the check in desk, I reserved two full beds but got one king bed, toilet did not work without fiddling inside the tank. Furniture was in rough shape, no accoutrements whatsoever.
Business response:
Victor, thank you for being our guest. We're sorry for the not accommodating in the room of your choice and for the inconvenienceyou had due to it. Please be assured that we have discussed your feedback with the concerned teams, and we're taking appropriate steps to fix all the problem you mentioned. Wehope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
Melissa,thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 4 star rating with 1,072 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.