Extended Stay America - Knoxville - West Hills

Verified traveler 

on Expedia

6 days ago

Smelled of smoke My boyfriend and I were only there to sleep, so we didn't get the fully experience of the hotel. However, as soon as we walked into the lobby to check in, we smelled strong smoke from cigarettes. The odor kind of went away as we walked closer to the hotel room, but we could still smell it a little. 

Tammy 

on Expedia

a week ago

Great people, great bed, room not the best The people were amazing, the bed great! The towels were soft and clean. The room was half way below the ground and there was mold in a lot of places. The door electronic worked but the handle did not work…but the other people there on the floor were great and friendly. I felt safe there with the nice people. 

Shawnn 

on Expedia

3 weeks ago

Great service 

Louis 

on Expedia

4 weeks ago

While the area was nice and the staff seemed friendly with the limited amount of interaction we had. Only minor complaint was there were no plastic cups in the bathroom. If you were planning on staying there more than a few days and want to use the kitchen to cook food instead of eating out you will need to bring your own pots and pans and dining ware. Or rent it from the hotel. I do understand why they rent it out because they have to make sure that it is clean properly after you leave. Their on site breakfast options are c... read more

David 

on Expedia

a month ago

Great 

Andrea 

on Expedia

2 months ago

I liked that it was convenient to everything. 

Russell 

on Expedia

3 months ago

We had to switch rooms for a stain on the bed sheet and the tv didnt work. But over all very nice stay. Staff was very nice. Definitely will stay again. 

Barbara 

on Expedia

5 months ago

Nice clean hotel