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Extended Stay America - Knoxville - West Hills
- Hotels
- Knoxville, TN
About this business
Property Location With a stay at Extended Stay America Knoxville - West Hills in Knoxville (West Knoxville), you'll be minutes from Town Center Mall and West Town Mall. This hotel is within the vicinity of Bearden Antique Mall and Dead Horse Lake Golf Course.Rooms Make yourself at home in one of the 72 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveni... read more
Location details
1700 Winston Rd., Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not very friendly staff, shady people at the hotel that made me feel uncomfortable!
Business response:
Dear April, Thank you for sharing your concerns. We apologize for any discomfort caused by the behavior of other guests and for not meeting your expectations regarding our staff's friendliness. Providing a safe and welcoming environment is our priority, and we take your feedback seriously. Rest assured, we will address these issues with our team to ensure all guests feel secure and respected during their stay. Your feedback helps us improve, and we hope you consider giving us another opportunity to provide you with a more po... read more
The stay wasn’t extraordinary by no means but for a weekend getaway it was good. Good location close to everything. The only bad was tv didn’t work half the time and the Linens were stained.
Business response:
Dear Guest, We appreciate your feedback and are glad to hear that you found the location convenient for your weekend getaway. We apologize for the inconvenience caused by the TV issues and stained linens. Our team is addressing these concerns to ensure improvements. Your comfort is important to us, and we hope to provide you with a more pleasant experience during your next stay. Thank you for sharing your experience.Sincerely,Hotel Management
Good for the money Looking for an economical stay, you’ve found the place. Nicely tucked away with ample parking. Staff is quick to greet and check you in. Caution - if you struggle with stairs, this is NOT for you. There are a series of steps right off registration. Rooms are VERY spacious and accommodating. Generous kitchen and bathroom. The furniture is dated, but the bed is comfy. Good for a drive thru Knoxville.
Nice
Business response:
Dear Elif, Thank you for your positive feedback! We are delighted to hear you had a pleasant stay at Extended Stay America. Your satisfaction is our priority, and we look forward to welcoming you back for another great experience.Sincerely,Hotel Management
There's no elevator but it's quiet.
Je ne sais pas pourquoi les animaux ne sont pas retenu de japper par leur propriétaire 2 chiens ont japper et leur propriétaire en a frappé un parce qu’il s’est lamenter pendant 1 heure J’ai du aller frapper à leur porte pour qu’ils arrêtent de crier minuit et demi On ne peut rejoindre la réception puisqu’il n’y a personne
Business response:
Dear Martine, We sincerely apologize for the disturbance you experienced during your stay. It is unacceptable that you were subjected to such noise and distress, especially late at night. We regret that our reception was unavailable to assist you promptly. Your feedback is vital in helping us address these issues, and we are committed to improving our guest services and ensuring a more peaceful environment. We hope you will give us another chance to provide you with a better experience in the future. Thank you for bringing t... read more
OK. Hotel Pretty decent hotel for the price
Frequently asked questions about Extended Stay America - Knoxville - West Hills
How is Extended Stay America - Knoxville - West Hills rated?
Extended Stay America - Knoxville - West Hills has a 4.4 star rating with 796 reviews.
When is Extended Stay America - Knoxville - West Hills open?
Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.