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Extended Stay America - Knoxville - West Hills
- Hotels
- Knoxville, TN
About this business
Property Location With a stay at Extended Stay America Knoxville - West Hills in Knoxville (West Knoxville), you'll be minutes from Town Center Mall and West Town Mall. This hotel is within the vicinity of Bearden Antique Mall and Dead Horse Lake Golf Course.Rooms Make yourself at home in one of the 72 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveni... read more
Location details
1700 Winston Rd., Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Floor was sticky.
Business response:
Dear Matthew, Thank you for your feedback. We regret to hear about the issue with the floor's cleanliness during your stay. Maintaining a clean and comfortable environment is a priority, and we apologize for falling short. Your comments will be shared with our housekeeping team to address this issue and improve our standards. We appreciate your understanding and hope to have the opportunity to provide a better experience in the future.Sincerely,Hotel Management
It was ok. Did not have elevator sonic had to walk up steps to second floor.
Business response:
Dear Christine, Thank you for being our guest at Extended Stay America. We are pleased we were able to provide you with a pleasant stay overall. However, we regret any issues with our elevators during your visit. We certainly understand your frustration and are sorry for the inconvenience. Your feedback is important to us, as it helps us improve our services going forward. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely,Hotel Management
It was close to my family .
Business response:
Dear Walter, Thank you for sharing your feedback. We’re pleased to hear that our location was convenient for your visit to see family. It’s always our goal to provide a convenient and comfortable stay for our guests. We hope to welcome you back in the future.Sincerely,Hotel Management
Clean and inexpensive. I stop here regularly, and have for years.
Customers service
Business response:
Dear Maria, Thank you for your feedback. We are glad to hear that our customer service met your expectations. At Extended Stay America, we strive to provide excellent service and look forward to welcoming you back for another positive experience.Sincerely,hotel Management
Frequently asked questions about Extended Stay America - Knoxville - West Hills
How is Extended Stay America - Knoxville - West Hills rated?
Extended Stay America - Knoxville - West Hills has a 4.4 star rating with 796 reviews.
When is Extended Stay America - Knoxville - West Hills open?
Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.