Extended Stay America - Knoxville - West Hills

Business response:

Dear Tom, Thank you for your feedback! We’re glad you chose to stay with us during your travels. Whether it’s for a short visit or an extended stay, we strive to provide a comfortable and convenient experience for all our guests. We appreciate your support and look forward to welcoming you back on your next trip. Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your feedback! We're delighted to hear that you enjoyed our clean and quiet accommodations, central location, and supportive staff. Providing a comfortable and welcoming stay for our guests is always our priority, and we’re thrilled that we met your expectations. Your kind words mean a lot to our team, and we truly appreciate your support. We look forward to providing you with another great stay at Extended Stay America in the future. Sincerely,Hotel Management 

Business response:

Dear Candace, Thank you for your feedback. We’re sorry to hear that our amenities did not meet your expectations. We understand the importance of reliable internet and a more varied breakfast experience, and we are working on improving these aspects. The grab-and-go breakfast is designed to offer convenience, but we appreciate your comments and will review ways to enhance it. We value your input and hope to offer a more satisfying stay next time. We look forward to welcoming you back.Sincerely,Hotel Management