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Extended Stay America - Knoxville - West Hills
- Hotels
- Knoxville, TN
About this business
Property Location With a stay at Extended Stay America Knoxville - West Hills in Knoxville (West Knoxville), you'll be minutes from Town Center Mall and West Town Mall. This hotel is within the vicinity of Bearden Antique Mall and Dead Horse Lake Golf Course.Rooms Make yourself at home in one of the 72 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveni... read more
Location details
1700 Winston Rd., Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No elevator????? Three floors of rooms and no elevator? Really, in 2024, in America. What if someone was physically limited, old, or had heavy luggage?
Business response:
Dear James, We sincerely apologize for any inconvenience caused by the lack of an elevator during your stay. We understand the importance of accessibility and comfort for all our guests and regret falling short. Your feedback is valuable, and we will consider it as we continue to improve our facilities. Please know that we are committed to ensuring a pleasant stay for all our guests, regardless of their physical limitations or circumstances. We appreciate your understanding and hope you might consider giving us another oppor... read more
Clean and safe Clean, newly painted, safe, value conscious desision
Business response:
Dear Greg, Thank you for your positive review of Extended Stay America. We're delighted to hear you found our hotel clean and safe. Your satisfaction is our priority, and we're glad you appreciate the value we offer. It was our pleasure serving you, and we look forward to our next opportunity to make your visit a great one!Sincerely,Hotel Management
I enjoyed my short stay there.
Great staff Facility could stand an update. Staff is super friendly and helpful. Because it’s cheaper, some of the clientele isn’t the best but, their mostly quiet despite bringing pets. Good location, lots of nearby stores and casual restaurants.
Business response:
Dear Cory, Thank you for taking the time to share your experience. We appreciate your positive comments on our friendly and helpful staff at Extended Stay America. Your feedback on the facility and location is valuable. We strive for continuous improvement and hope to welcome you back for an even better experience in the future. Thank you for choosing us!Sincerely,Hotel Management
This hotel was close to lots of shops however I won't book this one again. I asked the front desk at the time of check in if I could get another pillow delivered to my room. The answer I got was no because they only had enough pillows for the rooms they have and no extras. Second the shower floor was very noisy anywhere you stepped. You could hear any walking or talking on the floors in the room.
Business response:
Dear Benedicta, Thank you for taking the time to share your experience. We appreciate your feedback on the proximity to shops. We apologize for any inconvenience regarding the pillow request and the noise from the shower floor. Your comments will be shared with our team for improvements. We value your insights and hope to have the opportunity to provide a more positive stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Knoxville - West Hills
How is Extended Stay America - Knoxville - West Hills rated?
Extended Stay America - Knoxville - West Hills has a 4.4 star rating with 811 reviews.
When is Extended Stay America - Knoxville - West Hills open?
Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.