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Extended Stay America - Knoxville - West Hills
- Hotels
- Knoxville, TN
About this business
Property Location With a stay at Extended Stay America Knoxville - West Hills in Knoxville (West Knoxville), you'll be minutes from Town Center Mall and West Town Mall. This hotel is within the vicinity of Bearden Antique Mall and Dead Horse Lake Golf Course.Rooms Make yourself at home in one of the 72 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveni... read more
Location details
1700 Winston Rd., Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Give Larry a raise! First let me say Larry is a delight!!!! Room was comfortable. A little outdated but fine for what I needed.
Business response:
Dear Jill, Our entire team at Extended Stay America would like to thank you for your generous comments about our hotel. It was a pleasure to know your stay was great and that one individual like Larry could make an impact to make your stay a more rewarding experience for you. We will share your praises about him. We also appreciate you mentioning the need to update our hotel. Improving and updating is indeed on the line. Your feedback will be addressed as a reminder of the need to update. We hope to see you again on your nex... read more
When we got there they told us they was booked but the manager checked a room that hadn’t been checked I to and let us have it
Business response:
Dear Jay, Thank you for sharing your experience at Extended Stay America. We're delighted that our team could accommodate you efficiently and ensure your comfort right from the start. Your feedback is greatly appreciated, and we hope to welcome you back soon!Sincerely,Hotel Management
It was fine
Business response:
Dear Cheryl, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
The staff was attentive and caring. Went above and beyond to take care of my needs. I would definitely recommend this location!
Just a little iffy driving up. The entrance is not well marked. No one at the front desk.
Business response:
Dear Katie, thank you for taking the time to share about your stay at Extended Stay America. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
Average stay Very average stay.
Business response:
Thank you for taking the time to share your experience; we love it that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon. Sincerely, Hotel Management
Friendly staff
Business response:
Daniel, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Knoxville - West Hills
How is Extended Stay America - Knoxville - West Hills rated?
Extended Stay America - Knoxville - West Hills has a 4.4 star rating with 796 reviews.
When is Extended Stay America - Knoxville - West Hills open?
Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.