This profile has been claimed by the business owner or representative.
Extended Stay America - Knoxville - West Hills
- Hotels
- Knoxville, TN
About this business
Property Location With a stay at Extended Stay America Knoxville - West Hills in Knoxville (West Knoxville), you'll be minutes from Town Center Mall and West Town Mall. This hotel is within the vicinity of Bearden Antique Mall and Dead Horse Lake Golf Course.Rooms Make yourself at home in one of the 72 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveni... read more
Location details
1700 Winston Rd., Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very friendly staff, always responsive - Shauna and the other guy helped a lot!
Business response:
Thank you for choosing Extended Stay America. We are thrilled to read your comments about the excellent service you received from our staff, and how they exceeded your expectations. Thank you also for your kind compliments about our staff members, and we will be sure to share your comments with them. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
Smooth And Professional Check in was great, went very smoothly and very professional. Alex was truly wonderful The next morning was awesome. The Grab n Go Breakfest was perfect,everything was fresh. The room was very clean and comfortable. I only stayed 1 night but it was the best sleep I had had in a long time. Thank you ESA!
Business response:
Amy, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We will share your compliments with the team, especially with Alex. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nothing unique but it was clean and near everything. The bathroom tub was squeaking a lot when you stand in it and the towel rod was broken.
Business response:
Thank you for staying at Extended Stay America. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Average First Extended Stay without a sofa. Little dated. Could use some upgrades and steam cleaning. Not great, but not horrible either.
Business response:
Thank you for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we apologize for the cleanliness issue you noticed while you were here. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Deborah, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Knoxville - West Hills
How is Extended Stay America - Knoxville - West Hills rated?
Extended Stay America - Knoxville - West Hills has a 4.4 star rating with 796 reviews.
When is Extended Stay America - Knoxville - West Hills open?
Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.