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Extended Stay America - Knoxville - West Hills
- Hotels
- Knoxville, TN
About this business
Location details
1700 Winston Rd., Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was super nice and helpful. The property has no elevator so stairs are the only option (not suited for anyone who has difficulty going up and down stairs).
Business response:
Thank you for choosing to stay at Extended Stay America and for sharing your comments. We are sorry we missed meeting some of your expectations, and we can understand your disappointment. We hope other than this, your experience was a pleasant one and that you will come again soon. Sincerely, Hotel Management
It is in a very convenient location. The staff are great.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked our convenient location and our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
great all the way around
Business response:
Katie, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Very friendly staff, felt like I was at a home away from home & it is in a great location...convenient to shopping & a great selection of restaurants near by
Business response:
Donna, thank you so much for your positive feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to hear our team provided great service. We also want to thank you for mentioning our convenient location close to a variety of restaurants and shopping. We appreciate you being our guest and look forward to hosting you again soon. Sincerely, Hotel Management
Very friendly staff, always responsive - Shauna and the other guy helped a lot!
Business response:
Thank you for choosing Extended Stay America. We are thrilled to read your comments about the excellent service you received from our staff, and how they exceeded your expectations. Thank you also for your kind compliments about our staff members, and we will be sure to share your comments with them. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
Smooth And Professional Check in was great, went very smoothly and very professional. Alex was truly wonderful The next morning was awesome. The Grab n Go Breakfest was perfect,everything was fresh. The room was very clean and comfortable. I only stayed 1 night but it was the best sleep I had had in a long time. Thank you ESA!
Business response:
Amy, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We will share your compliments with the team, especially with Alex. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Knoxville - West Hills
How is Extended Stay America - Knoxville - West Hills rated?
Extended Stay America - Knoxville - West Hills has a 3.5 star rating with 1,271 reviews.
When is Extended Stay America - Knoxville - West Hills open?
Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.