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Extended Stay America - Knoxville - West Hills

4.4
  • Hotels
  • Knoxville, TN

About this business

HospitalityHotels

Property Location With a stay at Extended Stay America Knoxville - West Hills in Knoxville (West Knoxville), you'll be minutes from Town Center Mall and West Town Mall. This hotel is within the vicinity of Bearden Antique Mall and Dead Horse Lake Golf Course.Rooms Make yourself at home in one of the 72 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveni... read more

Location details

1700 Winston Rd., Knoxville, TN, 37919, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.4796 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Friendly staff, quick service, close to important stores and to the highway 

Business response:

Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit the city. Sincerely, Hotel Management 

John's profile image
6 years ago

Nashville visit. Good service, near area's that we need to visit. Great breakfast bar. 

Business response:

John, thank you for choosing Extended Stay America while visiting Nashville. We are delighted to know you loved our ideal location and that you were able to start your day off right with our grab-and-go breakfast. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management 

Sue's profile image
6 years ago

It was a fine stay. Clean room. Warm shower. Etc. No complaints. 

Business response:

Sue, thanks for choosing us. It feels so nice to know you were impressed with your well-appointed room and that you had a realxing stay with us. We appreciate your feedback and look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Good deal. Not a bad choice. But it could be better. 

Business response:

Thank you for being our guest at Extended Stay America. We are happy to know overall you had a pleasant stay with us. On behalf of everyone here, we invite you to stay with us again for an even better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Just ok-good location Front desk people really nice. I just hate you have to ask for everything from a hair dryer to a coffeepot. Room smelled smoky. 

Business response:

Thank you for being our guest. Although you liked our courteous associates, we are sorry you were disappointed with our in-room amenities. Please know hairdryers and kitchenware for your suite are available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items upon request. Also, We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smoke smell. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Mana... read more

Charles's profile image
Charles 
6 years ago

The room was clean and conveniently located near everything. There was a last minute mix up with my room. The desk attendant did make a effort to contact me about this. I give five stars just for the effort he made. 

Business response:

Charles, thank you for selecting Extended Stay America for your visit and for sharing your comments. We are glad to know you liked our courteous associates and your well-appointed room. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Kathleen's profile image
Kathleen 
6 years ago

Nice room I enjoyed my one night stay. The room was clean and spacious. Would be great for a more extended stay 

Business response:

Kathleen, thank you for the nice feedback! It's so nice to know you were so happy with the spaciousness and cleanliness of your suite with the fully-equipped kitchen and that you had enjoyed your time with us. Our entire team at Extended Stay America thanks you for staying with us, and we hope you will come back soon! Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Knoxville - West Hills

How is Extended Stay America - Knoxville - West Hills rated?

Extended Stay America - Knoxville - West Hills has a 4.4 star rating with 796 reviews. 

When is Extended Stay America - Knoxville - West Hills open?

Extended Stay America - Knoxville - West Hills is open now. It will close tomorrow at 12:00 a.m.