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Extended Stay America - Lawton - Fort Sill
- Hotels
- Lawton, OK
About this business
Location details
940 NW 38th St, Lawton, OK, 73505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry to hear that your stay did not meet your expectations. We hope you will give us another chance to make it right.
!
Business response:
We are sorry that your stay was not up to your expectations, and we hope you will give us another chance to make it right.
Please don't said breakfast included if you don't have any, stop lying.
Business response:
Dear HECTOR, Thank you for providing your valuable feedback. We apologize for any miscommunication or frustration regarding our breakfast option, as it was never our intention to mislead. Ensuring a positive experience for our guests is our top priority, and your feedback is important to us as we continually seek to improve. We look forward to the opportunity to welcome you back so we can provide you with an even better experience next time.Sincerely,Hotel Management
Please don't said breakfast included if you don't have any, stop lying.
Business response:
Dear HECTOR, Thank you for providing your valuable feedback. We apologize for any miscommunication or frustration regarding our breakfast option, as it was never our intention to mislead. Ensuring a positive experience for our guests is our top priority, and your feedback is important to us as we continually seek to improve. We look forward to the opportunity to welcome you back so we can provide you with an even better experience next time.Sincerely,Hotel Management
Very outdated and unkept. Furniture was old especially mattress. The reservation was with breakfast included but no service was offered and run out of coffee one morning. Hair drier was also broken
Business response:
Dear Carolina,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. It is concerning to hear about the condition of the furniture and mattress. Please know that we will make additional efforts to ensure everything is in proper functionality. We also want to extend our apologies for not meeting your expectations with our complimentary grab-and-go breakfast and amenities. These are not the standards we aim to provide, and your comments will be reviewed with our team for im... read more
My reservation lncluded breakfast. All there was was coffee Managers were to busy to care or not there. Room had furniture falling apart. Bed was lumpy. Won't go there again.
Business response:
Dear Guest, Thank you for taking the time to provide your valuable feedback. We appreciate your insights and apologize for any issues you encountered during your stay. Ensuring a positive experience for our guests is our top priority, and we are always looking for ways to improve. Your comments regarding our breakfast service will help us enhance our communication and overall guest satisfaction. We truly appreciate your choice to stay with us and look forward to the opportunity to welcome you back, allowing us to provide you... read more
Not impressed Extended stay but no dishes, coffee pot cups etc. I didn’t bring that stuff. Room was filthy. Front desk person was rude when I got there a little early for check in.
Business response:
Dear Guest, Thank you for choosing our hotel and taking the time to share your concerns. We extend our sincere apologies if your stay did not meet your expectations. Please be assured that we will thoroughly examine the issues you have raised with our team to make necessary improvements. Your comfort and satisfaction are of paramount importance to us, and we look forward to the opportunity to provide you with the exceptional experience you deserve in the future.Sincerely,Hotel Management
Personal no es bilingue. Desayuno incluido NO es desayuno, era similar a una merienda.
Business response:
We are sorry that that you were not completely satisfied with your stay, our staff does use google translate to try and accommodate non-English speaking guest while they stay with us here at Extended Stay America Lawton, and our breakfast is advertised as a grab and go breakfast as we do not serve a continental breakfast. We do hope you will give us another chance in the future.
$hotel Cheap yes very much. Advertising breakfast which was a stor bought muffin and nutagrain bar. Two of the days they were out completely. Nothing was put out. Sink bowl was cracked, hair dryer did not work. If you wanted any dishes or utensils you had to make a request. We went to store and bought our own. If you are trying to say money this is the place.
Business response:
Dear Terri, Thank you for being our guest. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We apologize for not providing the outstanding service you should always expect from us; your comments will help us to ensure a better experience for every guest. We hope you will give us another opportunity to provide you with the exceptional stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Lawton - Fort Sill
How is Extended Stay America - Lawton - Fort Sill rated?
Extended Stay America - Lawton - Fort Sill has a 3.6 star rating with 2,264 reviews.
When is Extended Stay America - Lawton - Fort Sill open?
Extended Stay America - Lawton - Fort Sill is open now. It will close tomorrow at 12:00 a.m.