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Extended Stay America - Lexington - Nicholasville Road

4.2
  • Hotels
  • Lexington, KY

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

2650 Wilhite Dr., Lexington, KY, 40503, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,221 reviews
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Clayton's profile image
Clayton 
6 years ago

Business response:

Clayton, we are thrilled to receive your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so review such as yours tell us that we are succeeding. We look forward to serving you again at Extended Stay America. Sincerely, Hotel Management 

Clayton's profile image
Clayton 
6 years ago

Business response:

Clayton, we appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Phil's profile image
6 years ago

Not bad for the relatively inexpensive price. Comforter had a cigarette hole burnt into it and some stains(non-smoking unit). Heating/cooling unit would make a loud rattling noise when the AC kicked in. Work space desk area was tiny and cramped (looked like a kids desk). Room and bathroom were clean. 

Business response:

Phil, thank you for taking the time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know about the things which need improvements as well as what you liked about us. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Vivek's profile image
6 years ago

Business response:

Vivek, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

karen's profile image
6 years ago

Staff was very professional I would definitely return due to the supportive staff. They did a wonderful job... 

Business response:

Karen, thanks for the 5-star review of Extended Stay America. We are happy to know you were awed by our spectacular hospitality and that you had an excellent time with us. Everyone from our team has appreciated you for highlighting their efforts. Thanks once more for being our guest, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

t's profile image
6 years ago

215 bathroom ceiling peeling. Staff is nice nasty and I usually have great,staff from sthat america 

Business response:

Thank you for your recent stay with us and for the candid review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience is not typical of our service delivery, we obviously have room to improve, and we assure you we will. We hope you will consider giving us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Jeff's profile image
6 years ago

If you’re looking for just a room to sleep in and really don’t need any amenities, this is fine. It’s close to restaurants and the staff can help direct you to your destination. The cabinets and interior seems very “dated” but adequate for a quick night stay. 

Business response:

Jeff, thank you for staying with us. We are glad you liked our convenient location and courteous service. However, we are sorry we missed meeting some of your expectations. We value your feedback as it will help us improve our guest experience moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Madison's profile image
Madison 
6 years ago

Business response:

Madison, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management 

Susan's profile image
6 years ago

Best hotel of our 5 day trip :) We stayed in 4 motels before our stay here and hands down this was the nicest, cleanest and most comfy hotel of our trip. We stayed the last night of our trip here and it was a most pleasant stay. Redeemed our Hotels.com rewards and paid $13 and some change for the night. Totally made our night and ended our trip on a wonderful note. Would highly reccomed and stay here again without hesitation. 

Business response:

Susan, thank you for choosing Extended Stay America during your trip. We are delighted you had a pleasant time here and that you liked our well-kept property. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road

How is Extended Stay America - Lexington - Nicholasville Road rated?

Extended Stay America - Lexington - Nicholasville Road has a 4.2 star rating with 1,221 reviews. 

When is Extended Stay America - Lexington - Nicholasville Road open?

Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.