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Extended Stay America - Lexington - Nicholasville Road
- Hotels
- Lexington, KY
About this business
Location details
2650 Wilhite Dr., Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Donald, we are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Good overall I like staying here the service is great I'll be back again
Business response:
Thank you for choosing to stay at Extended Stay America. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful compliments with our staff. They will appreciate the recognition of their hard work. We look forward to welcoming you back on your next trip. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your excellent rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Timothy, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
This is an older property, but it was clean. Staff were great. It was a bit noisy when folks were walking along the corridor and talking loudly.
Business response:
Thank you for staying with us and reviewing your experience. It’s nice to read you had an overall pleasant visit and liked our service. However, we are so sorry for the situation you described regarding excessive noise. We aresorry your stay was disrupted by noise from other guests of the hotel. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
Worthy of a stay. Was a nice stay. The price is definitely worth the stay. Only issue I had was the card key not working and it seemed like everyone was having that issue but once we all went to the front desk it would work fine. I don’t know. Room was clean and decent. Full fridge and stovetop in it. They apparently provide dishes if needed to cook. In a good location. Tucked away enough but still close to everything. Walls are thin tho, but that’s expected with a hotel room I guess. Would I stay again? Absolutely.
Business response:
Amanda, thank you for reviewing the Extended Stay America. We are glad you liked our location and that you were impressed with our well-equipped accommodations. However, we are sorry for the difficulties you had with your key cards. Your feedback has been shared with the concerned team to improve our future guests’ experiences. We value your business and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Krystal, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
It was an okay stay. At some point in the night, either a skunk or someone with some loud kush was near. The room wasn’t very clean. I was afraid to touch anything. The seats in the room had no telling what kind of stains on it. In the closet as you walk in, there was a dirty q-tip on the floor. The drain stopper in the shower was silly, you had to manually lift the stopper to let the water out (may be a nitpick) The water pressure was low. I do appreciate the amount of hand towels and regular towels they gave us. Bathroom w... read more
Business response:
Thank you for taking the time to share your feedback. Although you liked our associates, we are very sorry for the issues you experienced in your room and regret the inconvenience it caused. Rest assured, your feedback has been shared with the housekeeping and maintenance team to address these issues immediately. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Nicholasville Road
How is Extended Stay America - Lexington - Nicholasville Road rated?
Extended Stay America - Lexington - Nicholasville Road has a 3.2 star rating with 2,235 reviews.
When is Extended Stay America - Lexington - Nicholasville Road open?
Extended Stay America - Lexington - Nicholasville Road is open now. It will close tomorrow at 12:00 a.m.