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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Absolutely coming back Excellent stay with exceptional staff, we can't wait to go back and will definitely be recommending this hotel to my friends! Check in and check out was super easy, the property was clean and cute, and the room was very comfortable
Knew the area of town. Had business in the area so was convenient to stay there.
Business response:
Dear Guest, Thank you for the fantastic review of Extended Stay America. We’re pleased to hear that our location was convenient for your business. We strive to provide a comfortable and accessible environment for our guests, and it’s wonderful that you could make the most of your stay. We appreciate your feedback, and we look forward to having the opportunity to host you again the next time your travels bring you to the area. Sincerely, Hotel Management
Property was fine. The room smelt very weird but Lysol helped haha but wasn’t a terrible stay at all
Business response:
Dear Guest, Thank you for staying with us and for sharing your thoughts. We're glad to know your overall experience was okay, and we appreciate you making the best of it. We're sorry about the odor in the room and appreciate you being understanding. Your feedback helps us focus on areas that need more attention, and we'll follow up with our team to ensure a fresher experience moving forward. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely, Hotel Managem... read more
Nice not bad
Business response:
Dear Guest, We are pleased to know your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing. Sincerely, Hotel Management
Business response:
Thank you
While the room was clean except the mold in the tub and the toilet wouldnt flush, thr front desk gal recleaned and sanitized the tub, put up a new shower curtain. She was very nice and accomodating. The property is not really disability friendly, but we were put on the first floor so we didnt have to climb a spiral staircase. --Did not try the grab and go breakfast. --could use newer pillows that are not rock hard. Comfortable bed just and very small room with an odd layout.
Business response:
Melynda, we are so glad you chose ESA Tates Creek for your stay. Although I am concerned with the multiple issues you endured in your room. The guest representative was pleased to assist although the room should have been guest ready upon your arrival. We hope that you will give us another try when you are back in the area. Thank you again!
I really liked staying here! The rooms are a little outdated and theres no elevator, but its only 3 floors and super affordable for those staying just for a weekend. Breakfast was served VERY early, like 4:30-9am is what they told us at the desk, but other than that it was great!
Business response:
Dear Guest, Thank you for your kind review! We're glad to hear that you enjoyed your stay with us. We appreciate your feedback regarding the rooms and breakfast times, and we’ll certainly consider it as we continue to improve our services. We strive to provide a comfortable and affordable stay for all our guests, and we're happy to know that we met your expectations for a weekend getaway. We hope to welcome you back soon for another enjoyable stay at Extended Stay America!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 3.5 star rating with 1,405 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.