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Extended Stay America - Lexington - Tates Creek
- Hotels
- Lexington, KY
About this business
Location details
3575 Tates Creek Rd., Lexington, KY, 40517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you
While the room was clean except the mold in the tub and the toilet wouldnt flush, thr front desk gal recleaned and sanitized the tub, put up a new shower curtain. She was very nice and accomodating. The property is not really disability friendly, but we were put on the first floor so we didnt have to climb a spiral staircase. --Did not try the grab and go breakfast. --could use newer pillows that are not rock hard. Comfortable bed just and very small room with an odd layout.
Business response:
Melynda, we are so glad you chose ESA Tates Creek for your stay. Although I am concerned with the multiple issues you endured in your room. The guest representative was pleased to assist although the room should have been guest ready upon your arrival. We hope that you will give us another try when you are back in the area. Thank you again!
I really liked staying here! The rooms are a little outdated and theres no elevator, but its only 3 floors and super affordable for those staying just for a weekend. Breakfast was served VERY early, like 4:30-9am is what they told us at the desk, but other than that it was great!
Business response:
Dear Guest, Thank you for your kind review! We're glad to hear that you enjoyed your stay with us. We appreciate your feedback regarding the rooms and breakfast times, and we’ll certainly consider it as we continue to improve our services. We strive to provide a comfortable and affordable stay for all our guests, and we're happy to know that we met your expectations for a weekend getaway. We hope to welcome you back soon for another enjoyable stay at Extended Stay America!Sincerely,Hotel Management
It was better than I expected.
Business response:
Dear Fariborz, Thank you for the wonderful comments regarding your time at Extended Stay America. We're pleased to know that your experience was better than expected. Providing a comfortable and enjoyable stay for our guests is always our goal, and we appreciate you taking the time to share your feedback. It's great to know that your visit turned out well, and we hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Management
Friendly staff always a great stay.
Staff were great and helpful clean room. I will stay here again if back in the area.
Business response:
Dear Christian,Thank you for the terrific review of Extended Stay America. It’s wonderful to hear that the team provided excellent assistance and that you found your accommodations well-maintained. Knowing you would choose to return means a lot to us, and we’re grateful for your kind words. We look forward to welcoming you back. Sincerely,Hotel Management
Great location. Microwave turntable kaput.
Frequently asked questions about Extended Stay America - Lexington - Tates Creek
How is Extended Stay America - Lexington - Tates Creek rated?
Extended Stay America - Lexington - Tates Creek has a 3.4 star rating with 1,427 reviews.
When is Extended Stay America - Lexington - Tates Creek open?
Extended Stay America - Lexington - Tates Creek is open now. It will close tomorrow at 12:00 a.m.