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Extended Stay America - Livermore - Airway Blvd.
- Hotels
- Livermore, CA
About this business
Location details
2380 Nissen Dr., Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Courtney, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nice staff, clean rooms.
Business response:
Raquel, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you once more for being our guest and we look forward to seeing you in the future. Sincerely, Hotel Management
False advertising. I felt that it was false advertising because it offered breakfast, however when I got there they told me that there was No free breakfast, because of the Corona Virus. Well they could gave put that on- line so people could have max a choice to book somewhere else. I need a refund!
Business response:
Carol, thank you for choosing our hotel. We regret your disappointment with breakfast not being available during your stay. Please know that we have posted this information on the hotel website, so our guests can be aware while making reservations with us. We are sorry for the inconvenience. We invite you to stay with us the next time you travel to this area for a much better experience. Sincerely, Hotel Management
Disappointed with Fairfield There was no friendly face greeting guests. There’s were dirty doors and handles, dealing with a pandemic this was very unsettling. To go breakfast was posted on a sign but then there was no breakfast and no one offering. No one to ask how our stay was or for feedback. Might as well have self check in machines if there is no REAL customer service.
Business response:
Norma, thank you for sharing the specifics of your stay with us. We are sorry for not meeting your expectations and for the cleanliness oversights you observed. Our goal is to provide friendly, responsive service; therefore, we apologize that we fell short during your visit. We value your feedback and will use it to ensure we are more consistent in our efforts. Also, we want to inform you that we have updated information on our hotel's website so our guests can be aware of what we offer currently. Please come back and allow ... read more
as usual its nice ... i want to book again for a couple days depending on the price ..... but id like to switch rooms
Business response:
Monica, thank you for making Extended Stay America your home away from home. It is wonderful to read that we were able to provide you with an outstanding stay once again. We appreciate you being our loyal guest, and we look forward to seeing you back soon. Sincerely, Hotel Management
Business response:
Andrew, thank you so much for the perfect rating of Extended Stay America. It is great to know everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Business response:
Julio, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Nice stay. Always nice!
Business response:
Theresa, thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to hear you had a wonderful time with us. Thank you once more for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Livermore - Airway Blvd.
How is Extended Stay America - Livermore - Airway Blvd. rated?
Extended Stay America - Livermore - Airway Blvd. has a 4.2 star rating with 1,353 reviews.
When is Extended Stay America - Livermore - Airway Blvd. open?
Extended Stay America - Livermore - Airway Blvd. is open now. It will close tomorrow at 12:00 a.m.