This profile has been claimed by the business owner or representative.
Extended Stay America - Livermore - Airway Blvd.
- Hotels
- Livermore, CA
About this business
Location details
2380 Nissen Dr., Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not the greatest but it was fine. Not the greatest place to stay but it was okay. Rooms are older and smelled of cigarettes. I assume its just in the popcorn ceilings since it is no longer a smoking room. Hallway to rooms was dark and had a odd smell. It was quiet and clean.
Business response:
Thank you for being our guest and reviewing your stay. We apologize for the concerns you experienced during your trip. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next visit. Thank you again for your candid feedback. Sincerely, Hotel Management
The hotel was pretty dirty, dark hallways. Just seemed to me like a place that didn’t really care. It is not cheap, just a little less than other hotels in the area that are really nice.
Business response:
Jacob, thank you for taking the time to review your stay. We are disappointed to hear about your experience, and we have brought this to our housekeeping team's attention. Our main priority is to provide spotless and relaxing accommodations for every guest; therefore, we sincerely apologize that this was not your experience. We would love to have you revisit so we can show you the perfect stay you deserve. Sincerely, Hotel Management
Clean facility and affordable!
One of the best beds I have slept in. Clean and friendly staff
Business response:
Erine, thank you for the excellent review. We are pleased that you had a wonderful experience at our hotel. Everything we do is aimed at providing you with a relaxing, comfortable stay, from the quality of our bedding to providing the best amenities. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Spacious and Convenient Easy access off the freeway and conveniently located near gas and food. Forgot how small double beds are but we managed. Nice having the fridge/freezer/microwave in the room. Room was spacious enough for family of 4 with 2 teens.
Business response:
Kelly, thank you for your recent stay at Extended Stay America and sharing your experience with fellow travelers. It was lovely to read how pleased you were with our convenient location close to the freeway and other essential places. We are also delighted that you appreciated our spacious accommodations and well-equipped kitchen. It was our pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
I was given a room for wheel chair access, which I don’t need. What I needed was a bathtub due to medical issues which I did not get. Yes it had the makings of a kitchen but not a single cup, plate, fork, coffee maker, etc. I had to take the microwave off the shelf it was on and put it on the counter just so I could plug it in. There is no where outside for anyone to sit. For the amount of money I paid and doing more searching, I could have easily paid close to or the same somewhere else and got a lot more
Business response:
Mary, please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We understand your frustration, and we truly regret disappointing you. We are committed to providing a comfortable stay with exceptional service, and we hope to have an opportunity to better your experience whenever your travels bring you back to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Livermore - Airway Blvd.
How is Extended Stay America - Livermore - Airway Blvd. rated?
Extended Stay America - Livermore - Airway Blvd. has a 4.2 star rating with 1,458 reviews.
When is Extended Stay America - Livermore - Airway Blvd. open?
Extended Stay America - Livermore - Airway Blvd. is open now. It will close tomorrow at 12:00 a.m.