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Extended Stay America - Livermore - Airway Blvd.
- Hotels
- Livermore, CA
About this business
Location details
2380 Nissen Dr., Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice enough for a quick crash Everybody was nice to place was clean a little outdated but not so bad no toiletries whatsoever so make sure you bring your travel bag. But you hear everything, if you are a light sleeper, bring your earplugs. No breakfast, hotels.com says breakfast. Basically coffee and convenience store muffins
Business response:
Amy, thank you for choosing Extended Stay America. We are happy to know you liked our courteous associates and enjoyed your stay with us. Kindly note, in-room amenities and other items such as toiletries are available and complimentary at the front desk. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Nice location . Easy access to the freeways,shopping and restaurants near by. Very clean inside and out.
Business response:
Thank you for reviewing your experience and for highlighting our outstanding location. We are glad you appreciated being close to shopping and dining options within walking distance. Thank you again for including us in your travel plans. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Extended inconveniences, comfy bed, nice price. Having hardwood floors in an ADA compliant room is a toss up. Slick floors are not optimal for me. Additionally, having no ice in the hotel other than EMPTY ice cube trays in the freezer is pointless. I was told I could buy ice at 7-11”if I need that much.” I also get the impression that there is an issue with theft if I have to request and go get simple dishes, sliver, cookware, etc from the front desk in an EXTENDED STAY hotel. There were ZERO basics pre-stocked, including a ... read more
Business response:
Glenna, thank you for the feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well-maintained hotel with a friendly staff at a good value. Thank you again for staying with us and we hope to welcome you back s... read more
Below standards and expectations Very load rooms, I asked for a wake up call and never received one. When I asked why it was not executed, the front desk person said " I write it on a piece paper and attach it to the dryer and it is up to them if the execute or not. (Very Unprofessional) Instaead of staying long term at an Extended Stay, I prefer to pay higher prices somewhere else. My intention was to stay long term (1-12 months) I decided against this location because of the lack of customer service and cleanliness
Business response:
Arthur, thank you for staying with us and for your feedback regarding our front desk service. We are so sorry our service kept you from having an excellent stay. Your comments have been shared with our team, as our goal is to ensure every guest has an excellent experience throughout their stay. Thanks again for your comments and we hope you will stay with us again. Sincerely, Hotel Management
Smelled like ass literally. Staff never came too give us at least a air freshener or offered a room. U could hear ppl walking around upstairs all night. Not recommended.
Business response:
Thank you for sharing your thoughts about your recent stay. We apologize for the difficulties you faced in your room and for the odor you encountered while you were here. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thank you once again, and we hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Livermore - Airway Blvd.
How is Extended Stay America - Livermore - Airway Blvd. rated?
Extended Stay America - Livermore - Airway Blvd. has a 4.2 star rating with 1,353 reviews.
When is Extended Stay America - Livermore - Airway Blvd. open?
Extended Stay America - Livermore - Airway Blvd. is open now. It will close tomorrow at 12:00 a.m.