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Extended Stay America - Livermore - Airway Blvd.
- Hotels
- Livermore, CA
About this business
Location details
2380 Nissen Dr., Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
December Business Trip The room was clean and the staff polite, but that is about all I can say positively about this experience. The TV is old and outdated, picture wasn't very clear. The "comforter" on the bed was barely thicker than a sheet, I had to crank up the heat so I wasn't cold. I was on the first floor and there were only curtains, no shades of any kind. So if I wanted to enjoy natural light, the curtains had to be open where everyone walking in the hotel could see right into my room. One thing I look for when I t... read more
Business response:
Catharine, thank you for your review of our hotel. We are disappointed to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more pleasant experience for every guest entering our doors. Thank you again for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Manage... read more
Not to bad Great hotel only 2 issue the bed was super stiff like sleeping on a sheet of wood or the floor, 2 the actual hotel hallway stunk. Other than that nice clean place.
Business response:
Ryan, thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. However, we regret you found the bed uncomfortable. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. Also, we have asked our housekeeping team to deep clean the hallways to remove the smell. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
The room was comfortable and adequate for our needs. It was quiet.
Business response:
Sammy, thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodations and had a peaceful stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Nice enough for a quick crash Everybody was nice to place was clean a little outdated but not so bad no toiletries whatsoever so make sure you bring your travel bag. But you hear everything, if you are a light sleeper, bring your earplugs. No breakfast, hotels.com says breakfast. Basically coffee and convenience store muffins
Business response:
Amy, thank you for choosing Extended Stay America. We are happy to know you liked our courteous associates and enjoyed your stay with us. Kindly note, in-room amenities and other items such as toiletries are available and complimentary at the front desk. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Nice location . Easy access to the freeways,shopping and restaurants near by. Very clean inside and out.
Business response:
Thank you for reviewing your experience and for highlighting our outstanding location. We are glad you appreciated being close to shopping and dining options within walking distance. Thank you again for including us in your travel plans. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Extended inconveniences, comfy bed, nice price. Having hardwood floors in an ADA compliant room is a toss up. Slick floors are not optimal for me. Additionally, having no ice in the hotel other than EMPTY ice cube trays in the freezer is pointless. I was told I could buy ice at 7-11”if I need that much.” I also get the impression that there is an issue with theft if I have to request and go get simple dishes, sliver, cookware, etc from the front desk in an EXTENDED STAY hotel. There were ZERO basics pre-stocked, including a ... read more
Business response:
Glenna, thank you for the feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well-maintained hotel with a friendly staff at a good value. Thank you again for staying with us and we hope to welcome you back s... read more
Frequently asked questions about Extended Stay America - Livermore - Airway Blvd.
How is Extended Stay America - Livermore - Airway Blvd. rated?
Extended Stay America - Livermore - Airway Blvd. has a 4.2 star rating with 1,458 reviews.
When is Extended Stay America - Livermore - Airway Blvd. open?
Extended Stay America - Livermore - Airway Blvd. is open now. It will close tomorrow at 12:00 a.m.