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Extended Stay America - Livermore - Airway Blvd.
- Hotels
- Livermore, CA
About this business
Location details
2380 Nissen Dr., Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast included? They were out of coffee, creamer and muffins by 9am when I checked out. Not cool. 😐
Business response:
Sandy, thank you for being a guest at our hotel. We are sorry you were not able to take advantage of our grab-and-go breakfast. Your feedback is shared with the appropriate team to find out what went wrong and ensure such incidents do not repeat. On a positive note, your overall rating suggests you had a pleasant stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Nice place Great place great customer service comfy room will stay again
Business response:
Ryan, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Room a/c says on ac controllled by wall unit wall unit says controlled at A/c a/c knobs just spin no stop points or arrows so no idea how to actually set a/c tried to open
Business response:
Thank you for choosing to stay with us. We are sorry for the issues you had with the air conditioner and regret the inconvenience it caused. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. We hope you will give us a chance to redeem ourselves the next time you are in the area. Thank you again. Sincerely, Hotel Management
Room was not clean. Trash can was full under sink. However, everything else was ok
Business response:
Robert, thank you for your recent stay. We are glad you were satisfied with our hotel overall. However, it seems our housekeeping department overlooked a few issues in preparation of the room prior to your arrival. We apologize for any inconvenience this may have caused. We hope you will give us a chance to welcome you again in the future so we can provide you with a better stay. Sincerely, Hotel Management
My stay was over all good however the down fall was this place didn't have a pool..
Business response:
Heather, thank you for reviewing your stay at Extended Stay America. We're glad to know overall you had a pleasant time while you were here, but we regret not meeting some of your expectations. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Livermore - Airway Blvd.
How is Extended Stay America - Livermore - Airway Blvd. rated?
Extended Stay America - Livermore - Airway Blvd. has a 4.2 star rating with 1,415 reviews.
When is Extended Stay America - Livermore - Airway Blvd. open?
Extended Stay America - Livermore - Airway Blvd. is open now. It will close tomorrow at 12:00 a.m.