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Extended Stay America - Livermore - Airway Blvd.
- Hotels
- Livermore, CA
About this business
Location details
2380 Nissen Dr., Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
False advertising. I felt that it was false advertising because it offered breakfast, however when I got there they told me that there was No free breakfast, because of the Corona Virus. Well they could gave put that on- line so people could have max a choice to book somewhere else. I need a refund!
Business response:
Carol, thank you for choosing our hotel. We regret your disappointment with breakfast not being available during your stay. Please know that we have posted this information on the hotel website, so our guests can be aware while making reservations with us. We are sorry for the inconvenience. We invite you to stay with us the next time you travel to this area for a much better experience. Sincerely, Hotel Management
Disappointed with Fairfield There was no friendly face greeting guests. There’s were dirty doors and handles, dealing with a pandemic this was very unsettling. To go breakfast was posted on a sign but then there was no breakfast and no one offering. No one to ask how our stay was or for feedback. Might as well have self check in machines if there is no REAL customer service.
Business response:
Norma, thank you for sharing the specifics of your stay with us. We are sorry for not meeting your expectations and for the cleanliness oversights you observed. Our goal is to provide friendly, responsive service; therefore, we apologize that we fell short during your visit. We value your feedback and will use it to ensure we are more consistent in our efforts. Also, we want to inform you that we have updated information on our hotel's website so our guests can be aware of what we offer currently. Please come back and allow ... read more
as usual its nice ... i want to book again for a couple days depending on the price ..... but id like to switch rooms
Business response:
Monica, thank you for making Extended Stay America your home away from home. It is wonderful to read that we were able to provide you with an outstanding stay once again. We appreciate you being our loyal guest, and we look forward to seeing you back soon. Sincerely, Hotel Management
Business response:
Andrew, thank you so much for the perfect rating of Extended Stay America. It is great to know everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Business response:
Julio, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Nice stay. Always nice!
Business response:
Theresa, thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to hear you had a wonderful time with us. Thank you once more for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Comfy rooms there was an issue with the room the first night, the second night, desk clerk corrected the problem and we had a wonderful night stay. The rooms were clean and the bed was comfy.
Business response:
We are pleased your stay was a fantastic one, and we want to thank you for your nice review. We also appreciate your recognition of our team's efforts in making your stay even more comfortable. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Nice rooms. First night there, I was given a handicap room. Very uncomfortable showering with a shower chair behind you especially when you don't need one. The second night, I explained to the desk clerk how uncomfortable our first night stay was because of the special amenities, and she apologized and gave us another room. Thanks Fala! The rooms are really nice, beds are comfortable and roomy. studios rooms are nice, has kitchen with stove, fridge, cabinet space, bathrooms are clean. Satisfied overall. Will recommend and wi... read more
Business response:
Raquel, thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. We appreciate you letting us know our staff's satisfactory response to your requests. We appreciate your kind recommendation and look forward to your next visit to Extended Stay America. Sincerely, Hotel Management
Very nice and was quick to places I needed to be! Thank you
Business response:
Thank you for your kind review of Extended Stay America. We are glad our location was convenient to everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Livermore - Airway Blvd.
How is Extended Stay America - Livermore - Airway Blvd. rated?
Extended Stay America - Livermore - Airway Blvd. has a 4.2 star rating with 1,458 reviews.
When is Extended Stay America - Livermore - Airway Blvd. open?
Extended Stay America - Livermore - Airway Blvd. is open now. It will close tomorrow at 12:00 a.m.