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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Isle of tranquility This was a stressful trip, but staying at this Hotel was very relaxing.
Business response:
David, thanks for the wonderful feedback. We are glad to read you had a relaxing stay and that you had an enjoyable stay. It was a pleasure knowing you were satisfied with the facilities we offer, and we would love to welcome you back soon. Sincerely, Hotel Management
Don't stay here unless you have gps locator or phone maps.
Business response:
We are so happy that you thoroughly enjoyed your stay at Extended Stay America. It was a pleasure hosting you and hope we will continue to be your hotel of choice when your plans bring you back to our area. Sincerely, Hotel Management
Attention to details Derelict car in parking lot. Complementary coffee and hot cereal along with cups and such would run out and the staff didn’t seem to care .
Business response:
Mike, thank you for taking the time to share your comments. We strive to consistently deliver exceptional service, and we apologize that your experience with us was disappointing. We have shared your feedback with the appropriate department heads, and steps have already been taken to ensure these mistakes are not repeated in the future. We hope to have another opportunity to restore a favorable impression the next time your travels bring you this way. Sincerely, Hotel Management
Two locations are close & easily to get confused while booking.
Business response:
Thanks for staying at our hotel. We are happy to know you had an overall pleasant stay and that you liked our convenient location. However, we are sorry if we missed meeting your expectations and regret the inconvenience caused. Thanks once more, and we hope you will give us another chance the next time your travels bring you our way. Sincerely, Hotel Management
Ok for short stay Basic hotel---not great phone service at night, Grab & go breakfast. Some freeway noise. Can get busy on weekends,,Bare bones staff after 11pm or so-hard to get any help on phone
Business response:
John, we appreciate you sharing your candid feedback with us and apologize for disappointing you. We have discussed your review with the front-desk team members to ensure our future guests gets a much better experience. We value your feedback and hope the positive aspects of your stay will give us the opportunity to host you again and provide you with the much better experience. Sincerely, Hotel Management
Very comfortable and clean Just a good ole standard place to stay for the night. Room was clean, no noisy neighbors, and friendly staff at the front desk.
Business response:
Victoria, thanks for being our guest. It is a pleasure knowing you were impressed with your spotless room and that you liked the service offered by our staff. All of us at Extended Stay America would love to welcome you back soon when in the area. Sincerely, Hotel Management
Did not sleep well I really love that it is located new restaurants and stores. The only thing I did not enjoy was the bed sheets. They are not soft so I did not sleep well.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you had a pleasant time with us and that you liked our convenient location. That being said, we are sorry for the issue you experienced with the comfort of your bedding. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
On a budget...but at least provide cups. No bathroom in/near the lobby...after a long trip I nearly peed my pants waiting to get checked in before I could use a bathroom. No cups/glasses...they provide a refrigerator but not even papercup in the hotel bathroom. Served it's purpose but definitely didn't leave a positive impression on me.
Business response:
Thank you for your candid feedback. We are glad that your overall stay was enjoyable, but we are sorry to have missed meeting some of your expectations. Your review will be discussed with the management team to make necessary corrections. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Business response:
Thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 4.3 star rating with 1,397 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.