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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Best hotel stay in forever The stay was amazing. the area was nice. When I got inside the lobby the place was clean and mayra was extremely helpful she provide me with utensils and soap. She even directed me to the nearest restaurant to grab something to eat. When I got to my room the bathroom was clean and the room was perfect. Overall I really enjoyed my stay here and I will definitely be coming back.
Business response:
Chris, thank you for the wonderful review of Extended Stay America. We're thrilled to know you loved our well-maintained property and that the service provided by our Mayra went a long way in making your stay a memorable one. We look forward to sharing your compliments with her. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Before any new guests enter the rooms, maintenance should double check if garbage is left ender the sink. Garbage bin was overflowing when I arrived. Removed after I reported it. Also, I don't like to ask for everything for the kitchen and sink supplies eg, dishwashing fluid, kitchen towel, cooking pan, a plate, cup, utensils, and a hairdryer, hair conditioner, lotion for the bathroom. These amenities are standard in any other Expedia Inn for business travelers that I have gone too.
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered in your room and for the inconvenience you had due to our hotel policy. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Also, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. Hairdryers and toiletries are available and complimentary at the... read more
Bueno, limpio y tranquilo, callado Buen lugar para dormir y descansar
room is not clean, Carpet is dirty.
Business response:
Vincent, thank you for choosing to stay at our hotel. Please accept our apologies for the cleanliness issues you encountered in your room. We have discussed your concerns with our housekeeping team, and we’re working on our protocols to ensure that this does not happen again. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
I liked how easy it was to find and located to many restaurants. Didn't like that the bath tub kept dripping all night, but otherwise all good.
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Your concern regarding the bathtub will be shared with our maintenance team so that corrective measure can be taken. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Business response:
Dustin, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 3.5 star rating with 2,658 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.