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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ehhh, very mixed hotel The hotel was poorly staffed. I must have only seen a front desk rep 2 or 3 times out of more than a dozen passes. The soda machine was busted, the staff knew, but it was still on. There were carts and boxes all over the hallways. The room was clean and they let me check in early despite making me feel forever indebted for giving me a couple of extra hours. I will not stay here again if possible, not terrible, not good.
Business response:
Bryan, we are disappointed to know you didn’t have an enjoyable stay with us. Please accept our apologies on behalf of our entire team for the issues you encountered while being here. Your feedback is important to us, so it has been discussed with our team in an effort to improve our service levels moving forward. We would encourage you to choose us again so we can provide a better experience on a future date. Sincerely, Hotel Management
Exte Stay Convenient Check-in It's pet friendly and gives u that comfortable home feeling bc of the kitchen, pans and utensils.
Business response:
Thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a comfortable experience, and we are glad to know we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Wrong Photos Okay place, but why use photos from a different location? These pictures aren't from this location. The guest laundry isn't remotely close to the one they have here.
Noticeable improvement. I had stayed here twice, as I ended liking the area and found the hotel's concept quite convenient. Now I found that it is being renovated, which is good, but more importantly, that the staff is also better (more friendly and efficient). Congratulations.
June 2012 Visit The breakfast bar needed to be continually stocked as it was empty when we arrived at 7:00 am and the bathroom was a bit worn down. One of the "clean" kitchen cups, wrapped in plastic, had residue all stuck to the bottom so that was a bit disconcerting. Otherwise, it was quite pleasant.
Great value
adequate stay it was adequate, and pretty good for the price. beds could have been larger
had to ask for items we felt sh/be in the room already. if later than 6:00 a.m. food items were already in short supply. Had to go back and check to see if it was replenishes. No hairdryer in room, also no clock in room.
Adequate for weekend Room was cramped and small with two beds, kitchen area small with no utensils or plates (maybe you have to request or pay extra? - Not sure), but had full-size refrigerator and stove. Shower did not have much pressure, but was clean. Carpet was old and stained. Front desk people were friendly. Close to Arcadia High School, Santa Anita racetrack and lots of restaraunts and shopping. Close to light-rail.
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 4.3 star rating with 1,443 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.