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Extended Stay America - Los Angeles - Arcadia
- Hotels
- Arcadia, CA
About this business
Location details
401 E. Santa Clara St., Arcadia, CA, 91006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We did stay there, it was dirty and smelled.
Business response:
Dear Esther, We are truly sorry to learn that your visit fell short of expectations. A clean and welcoming environment is a priority for us, and it is disappointing to hear that this was not reflected during your stay. Please know that your comments have been shared with our team to ensure corrective steps are taken. We value your feedback as it helps us improve, and we hope you will allow us another opportunity in the future to provide the comfortable and reliable experience you deserve. Sincerely, Hotel Management
When I got to my room there were no dishes, silverware, coffee pot, toaster, pots and pans. The cupboards were bare. The flooring looked and felt like it hadn't been cleaned in a long time. My bare feet were black. I even took photos of them. There is no oven, not even a toaster oven. No hair dryer or shampoo. The fridge froze anything on the bottom. And let's not forget the roaches. I killed 6 and saw at least 8 roaches in the week I stayed there. Vegetation was overgrown blocking sidewalks making it difficult to maneuver m... read more
The absolute worst… The people at the front desk were very nice and friendly. The facilities however, were terrible. The room smelled of cooked food and it never dispersed during the time that we were there and the room itself was in the worst condition I have ever seen a hotel. I’ve never stayed in a room that was so badly damaged the table had a broken leg. The wall had a patched up hole and wasn’t painted. The countertops in the kitchen were just battered and burned, and the bathroom itself was terribly dirty. One part of... read more
Not pet friendly not family friendly Someone wasn't trying to pry the room door opened. Not unwelcomed guests in the parking lot and not around the bedroom windows. 😜
The staff was awesome and helpful but the room itself was not all that great. We were there for only one night so thats why we didnt make a fuss about things. Room appeared to be "clean" but it smelled bad, it was so bad that we had to run out and get an air freshner.
Didn't like anything about the hotel. No maid service, it was dirty and there was no remote to the TV. They smoke alarm was broken, and there charging me for it
Don't do it! Walked up to the thrid floor to go to my room and the entire floor smelled like marijuana. I left immediately and requested a refund. Room looked clean, but old and run down.
Frequently asked questions about Extended Stay America - Los Angeles - Arcadia
How is Extended Stay America - Los Angeles - Arcadia rated?
Extended Stay America - Los Angeles - Arcadia has a 3.5 star rating with 2,545 reviews.
When is Extended Stay America - Los Angeles - Arcadia open?
Extended Stay America - Los Angeles - Arcadia is open now. It will close tomorrow at 12:00 a.m.