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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast is coffee and oatmeal packs. This is a place where people live. The staff was very helpful in trying to accommodate our needs.
Business response:
Dear Guest, Thank you for your review. We are glad to hear our staff was helpful and worked to accommodate your needs. However, we are sorry for not meeting your other expectations. We appreciate your feedback regarding the breakfast offerings. Your insights help us better understand how we can continue to improve the guest experience. We hope to welcome you back again soon. Sincerely, Hotel Management
Update
Business response:
Dear Guest, We are glad you chose to stay with us. Our goal is total guest satisfaction in all areas of our hotel, and we appreciate your observation as we continue to seek opportunities for improvement. We value your input and hope to accommodate you again with a better impression next time. Sincerely, Hotel Management
Needs updating.including Tv
Business response:
Dear Guest, Thank you for taking the time to review your experience with us. We apologize for the inconveniences you encountered in your room during your stay. We appreciate our guests' constructive feedback as we continually strive to enhance and maximize our guest services. We hope to have the pleasure of exceeding your expectations the next time you are in the area! Sincerely, Hotel Management
No se realizo la limpieza de la habitacion y el sofacama la sabana sucia y el colchon muy deficiente
Business response:
Dear Salvador, We’re sorry to hear that your room did not meet your expectations and apologize for the issues you encountered with cleanliness and bedding. Guest comfort and hygiene are very important to us, and your feedback has been shared with our team to ensure these areas receive closer attention. We understand how frustrating this must have been and hope you will consider giving us another chance in the future so we can provide a cleaner, more comfortable stay that better reflects our standards. Sincerely, Hotel Manage... read more
Really nice
Business response:
Dear Michelle, We’re delighted to hear you had a pleasant experience during your visit. It’s always rewarding to know guests leave feeling comfortable and well cared for. Your kind remark means a great deal to our team, and we truly appreciate you choosing Extended Stay America. We look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Hotel Management
Staff was am4.
Perfect
A/C worked perfectly. Shower was a little dirty with soap scum but had hot water. Elevator was a little slow. Staff was kind and helpful.
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 3.4 star rating with 2,192 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.