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Extended Stay America - Los Angeles - Monrovia
- Hotels
- Monrovia, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
930 S. 5th Ave., 930 S 5th Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Shower was kind of broken, spider in bathtub. Hole in wall under kitchen sink, sliding window broken. It works though.
Business response:
Dear Felix,We sincerely apologize for the issues you encountered during your stay, including the condition of the shower, the hole in the wall, and the unexpected guest in the bathtub. We take your concerns seriously and will address these matters with our team to ensure a more comfortable environment for future guests. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Sincerely,Hotel Management
The complete room is out dated, in need of major renovation.
Business response:
Dear Arturo,We sincerely apologize for the condition of the room not meeting your expectations. We understand the importance of a modern and comfortable environment. Rest assured that your comments regarding the need for renovations will be shared with our team. In the meantime, our housekeeping is committed to keeping our property clean and well-maintained while we take your suggestions into careful consideration for future plans. Thank you again for your feedback, as it helps us improve the experience for all of our guests... read more
Did the trick We were looking for a decently priced room that also allowed us to have dogs for a nearby family funeral, and this location did the trick. The rooms were decently priced and the dog/pet fee was not very high. The quality of the location was OK. The building could use some deep cleaning and updates, but the room was pretty decent. There is more than enough space and it had all the amenities we needed. There wasn’t much within walking distance that would allow us to take the dogs with us, but a few places that we... read more
淋浴壞了、等了2天才有人來修；
Business response:
Dear kan-Lo, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the shower and the delay in getting it fixed. We understand how frustrating this must have been, and we are addressing the issue with our maintenance team to ensure such delays do not occur in the future. Your experience does not meet the standards we aim to provide, and we appreciate your patience. We hope to have the opportunity to welcome you back for a more comfortable stay.Sincerely,Hotel Management
Nice location overall an ok property.
Business response:
Dear Mary,Thank you for taking the time to share your generous comments, particularly about our hotel's location. We are pleased that, except for a few issues, you had a pleasant stay overall. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future city visits.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Monrovia
How is Extended Stay America - Los Angeles - Monrovia rated?
Extended Stay America - Los Angeles - Monrovia has a 4.3 star rating with 1,346 reviews.
When is Extended Stay America - Los Angeles - Monrovia open?
Extended Stay America - Los Angeles - Monrovia is open now. It will close tomorrow at 12:00 a.m.