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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Some of the workers are nice there was a lady that has an attitude at the front desk and there’s never no clean towels. I stayed for over a week without towels.
Business response:
Dear La Shanda, We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the lack of towels and any adverse interactions with the front desk staff. This is not the level of service we aim to provide, and we understand how frustrating this must have been. Your feedback has been shared with our team, and we are taking steps to improve housekeeping availability and front desk service to ensure a more comfortable experience for our guests. We value your input and hope you will conside... read more
doors did not work very well, after using key sometimes wouldn't open for several tries, the entir hotel was like this
Business response:
Dear Maurice, Thank you for taking the time to give us your feedback on your recent stay at our hotel. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. Every detail, from first impression at check-in to final check-out, should be focused on exceptional customer service and impeccable attention to detail in all areas of our property. We appreciate valuable feedback like yours... read more
Very motel, dirty vibes. The surrounding area is decent though.
Very dissatisfied with the condition of the hotel and I paid $164/nyt Will not be returning!
Bad smelly hotel Terrible smell in the rooms and hallways. Smells like someone was smoking in and outside of the room. The hallway's had a terrible smell also, smelled like pets, smelled old, a smell of dirty sewer water and expired food thru-out the hotel. Not pleasant at all. Breakfast is hot water for coffee and a muffin or hot water for an oatmeal thats all.
They made us walk down our dirty towels in order for us to get new clean towels. I have never been so embarrassed
Need clean up. As check in, already dusty. This lodging was good. It was HOMESTEAD Torrance.
0 star I use to love extended stay but this hotel was the worst. Actually the whole hotel smelled like a hospital full of sick people. The bed was uncomfortable and with a cheap mattress. I feel bad for writing this type of review, but corporate needs to check on this hotel. One bright spot, the women at the front desk was very nice.
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 3.3 star rating with 2,446 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.