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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No amenities There are no amenities like shampoo, conditioner and hair dryer and they said they will clean the room every two weeks. The room is not clean at all.
Extended Stay Del Amo Circle Stay Away! Honestly, this was not a good room or a good location. Construction and fire trucks running all the time. Room had exposed sockets and wallpaper that was falling off and bubbling. No utensils or dishes in the kitchen means you can't have your own food. The staff was not bad, but not as good as possible. The keycards needed to be reset multiple times for no good reason. The bed and pillows were not comfortable at all. The trash room has no spaces for recycling if someone wishes to do so... read more
The location of the property was pretty nice, there was a mall across the street and the convenience of common store such as Walmart, target, Marshalls Ross and common eateries nearby. The beach was 11 minutes away, (power, saving grace).
South Bay homeless shelter! The location is very close to Del amo mall. This place however is one step above a homeless shelter. When you arrive you will be met with a dozen residents outside their cars smoking and doing whatever in their pajamas. Kinda scary if you are a single women or a man for that matter! The staff act like prison guards so forget niceties. But I guess you gotta be tough to put up with the clientele. Rooms are roomy but the fridge hums like a freight train. “Breakfast” is a muffin and a fruit bar. And “... read more
Business response:
Dear Yoshimi, We're sorry your stay left you feeling uncomfortable and that the overall environment did not meet your expectations. Cleanliness and welcoming atmosphere should never be compromised, and we regret that those standards were not met during your visit. Your comments regarding the room condition and the guest experience have been shared with our team for immediate review and improvement. We appreciate you bringing these concerns to our attention. Your feedback drives us to enhance our services continuously, and we... read more
Esta muy sucio y el olor en los.pasillos horrible y no te aceptan tarjeta de credito si NO TIENE TU NOMBRE. no puedes pagar en efectivo
Business response:
Dear Angélica, We’re sorry your experience was disappointing. The condition of the property you described is unacceptable, and we’re sharing this with our team to ensure it’s addressed. We understand the frustration with our payment policy, which is in place for security reasons. Thank you for your feedback and the opportunity to improve. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 3.3 star rating with 2,446 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.