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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel was dirty and unsafe. We hard to park kinda far and there were 2 people arguing on on side and another couple on the other side doing who knows what. Then at 4 am I literally thought there were people in our room as we woke up to scream in the hallway. There was leftover food in the refrigerator. Housekeeping only comes every 2 weeks so you take your trash to a trash room at the end of the hallway and the smell that comes from the trash room is absolutely horrid.
Business response:
Dear Guest,We sincerely apologize for the challenges you faced during your stay. Providing a clean and comfortable environment is a priority, and we regret that your experience did not reflect that. We understand how concerning it must have been to encounter disturbances outside and in the hallways, and we appreciate your feedback as we continue working to maintain a more peaceful atmosphere for all guests. Additionally, while housekeeping follows a set schedule, we regret any inconvenience caused by the trash disposal proce... read more
Room old
Business response:
Dear Mykola,We’re sorry the condition of the room did not meet your expectations. While we strive to provide a comfortable and welcoming environment, we understand that some areas may need attention. Guest feedback is essential in helping us identify where improvements can be made, and we appreciate you sharing your experience. Thank you for your input, and we will take it into consideration as we work to enhance the guest experience. We hope to have another opportunity to welcome you back and provide you with a more favorab... read more
設備が古くなっていました。数年ぶりですが､もう利用しないです
Business response:
Dear Hiroshi,We're sorry that our facilities did not meet your expectations and that the property's condition impacted your stay. We understand the importance of maintaining a fresh and welcoming environment, and we are continually working on improvements. Your feedback is valuable, and we will share it with our team to help guide future enhancements. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management
The proerty looked nice out side but on the inside is a diffeent story. It was old smelly & very out dated if i had a choice i would of spend the extra money and stayed at the Hilton located a few feet.
Business response:
Dear Juan,We regret that the interior of the property did not meet your expectations. While we strive to maintain a welcoming atmosphere, we understand that updates and improvements are always necessary. Your feedback is valuable, and we will share it with our team to address areas needing attention. We are committed to continually improving and going above and beyond to exceed our guests' expectations. Your review is invaluable to us, and we extend our heartfelt thanks for your feedback.Sincerely,Hotel Management
It was ok This hotel was conveniently close to where we needed to be but the bathroom was not cleaned well, the shower was full of soap scum and hair, the door key and scanner did not work well and people would shout all through the night. This place looked more like a cheap motel
Business response:
Dear Doris, While we're glad the location was convenient for your needs, we deeply regret that the room's condition and surrounding environment did not meet expectations. Cleanliness and functionality are priorities, and your comments about the bathroom and door key issues will be shared with the team for improvement. We also apologize for any disturbances you experienced during the night. Your insights are valuable, and we'll take steps to address these concerns to provide a better experience moving forward. We hope to have... read more
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 3.3 star rating with 2,489 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.