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Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There's a few I should mention thats amazing that I've met Sarah , Samantha , Amy, Nethal, Shayna they are excellent they're helpful accommodating and kind, they go above and beyond on customer service every time, sometimes things go wrong like a busted toilet, broken burner or a bad fridge (they changed our roomand do their best to accommodate us every time we stay. They are kind to animals and kids and I love coming here. The rooms are always clean and re beds are comfy quite honestly I won't stay anywhere else anymore I l... read more
Business response:
Dear Guest, It is a pleasure having you at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management
The reception employee was really friendly and made us feel welcome. We didn't use the kitchen. The air conditioning was working excellent. The room was clean however the furnitures are really old and give an old kind of vibe to the room.
The night lead was amazing
Business response:
Dear Guest, Thank you for sharing your experience at Extended Stay America. We’re thrilled to know our team made such a positive impression during your visit. Your kind recognition means a lot and will be shared with them to celebrate their great service. It was a joy hosting you. Looking forward to your next stay with us. Sincerely, Hotel Management
Room was fine. Sarah at reception couldn't have been more accommodating and helpful - much appreciated.
Adequate enough: designed for extended stay with needed amenities available at front desk. My only issue was that the bed had this thin-as-a-sheet bedspread and no blanket at all so sleeping was not that comfortable.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for taking the time to share your thoughts. We’re pleased to know you found our extended-stay setup and amenities practical for your needs. However, we’re sorry that the bedding provided did not offer the level of comfort you expected. Guests are always welcome to request additional blankets from the front desk, and we will ensure this is better communicated going forward. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. S... read more
Bed was very comfortable. Room was clean. Though I noticed the carpet was worn, the elevator needed repair, there were many areas where repainting was needed. The facility as a whole needs some refurbishment.
Business response:
Dear Guest, Thank you for being our guest and taking the time to share your review. While we’re pleased to know you found your room clean and the bed comfortable, we regret that the property’s overall condition did not leave a stronger impression. Your feedback on the carpet, elevator, and general upkeep is appreciated and will be shared with the appropriate teams as we continue to make improvements to enhance guest comfort. We hope to have the opportunity to welcome you back for a more seamless and enjoyable experience. Sin... read more
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Awesome place to stay with your pet! Awesome place to stay and they love pets!
Business response:
Dear Murray, Thank you for choosing to stay with us and for taking the time to write such a kind review. We are pleased we could make you and your companion as comfortable as possible during your stay. We take pride in ensuring all our guests, including the four-legged variety, enjoy their time with us. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 3.4 star rating with 2,366 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.