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Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome place. Great price. Great room. Most of all, great staff!
Need to be clean everywhere….
Business response:
Dear Guest, We’re sorry that the overall cleanliness did not meet expectations. This was an oversight on our part, as all areas of the property should be thoroughly cleaned and maintained for our guests. Your feedback has been shared with our housekeeping team to reinforce greater attention to detail. We hope to have the opportunity to provide a cleaner and more comfortable stay in the future. Sincerely, Hotel Management
good night stay parking safe restraunts close by
Business response:
Dear Guest, It is great to hear you had a comfortable stay and felt at ease during your visit! We are glad the surrounding area added convenience and made your time with us even more enjoyable. Providing a relaxing and well-located experience is something we strive for every day. Thank you for choosing Extended Stay America—we truly appreciate your feedback and look forward to welcoming you back again soon! Sincerely, Hotel Management
People aren’t cleaning up after their dogs allowing them to poop on the walk way entering the hotel. Not sure
Business response:
Dear Guest, We sincerely apologize for the unpleasant experience you encountered regarding cleanliness around the walkway area. Maintaining a clean and welcoming environment is very important to us, and we regret that this standard was not met. Please be assured that we are addressing this matter with increased monitoring and reminding guests of our pet policies to ensure proper cleanliness. Your comments are valuable and help us improve our overall guest experience. We truly appreciate your input and look forward to providi... read more
Room was clean and functional but dated and in need of cosmetic work. Staff was limited but friendly. Didn't use laundry services. There's only grab and grow breakfast that was truly lacking. Nice looking bldg, located in a nice area of town with easy access to everything one could need.
Business response:
Dear Guest, Thank you for sharing your detailed feedback with us. We are pleased to know that you found your room clean and functional, and that our staff made a friendly impression during your stay. At the same time, we sincerely appreciate your observations regarding the need for cosmetic updates and the limited breakfast options. Your comments have been noted and will help guide our ongoing improvements. We are glad you enjoyed our convenient location and surroundings. Guest feedback is invaluable in helping us enhance ou... read more
Everything was great, the staff was amazing the amenities were ok. No shampoo or anything but what ruined it for me was when I got up in the middle of the night to use the bathroom I found roaches on two separate occasions.
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 3.4 star rating with 2,594 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.