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Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was super clean and so nice like a little stuido apartment. Only downer was people complaing about my children while it was only 6 pm. Also the person in the room next to me banged on the wall scarying my children to where they couldnt sleep
Business response:
Dear Guest, Thank you for taking a moment to share your experience at Extended Stay America. We’re glad the room felt comfortable and welcoming for your family. However, we're sorry for the disturbance you encountered and understand how upsetting it must have been, especially with little ones trying to settle in for the evening. We always want every guest to feel at ease, and we appreciate you bringing this to our attention. We hope you’ll consider visiting again for a more relaxing stay in the future. Sincerely, Hotel Manag... read more
Room was clearly used as more long term residence. Floor was stained, mattress was caving in at the center. Hallway and room smelled of burnt food, cigarette smoke and general mustiness. Elevator is in need or repair or replacement.
Business response:
Dear Guest, Thank you for sharing your thoughts with us. We regret that the condition and overall atmosphere of the accommodations did not meet the standards we strive to provide. We understand how concerns related to furnishings and building features can impact your experience, and we regret falling short of expectations. Your comments are greatly valued and help us identify how we can enhance future stays. We remain committed to delivering seamless visits and hope you will return anytime you are in our area. Sincerely, Hot... read more
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 3.4 star rating with 2,559 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.