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Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was super clean and so nice like a little stuido apartment. Only downer was people complaing about my children while it was only 6 pm. Also the person in the room next to me banged on the wall scarying my children to where they couldnt sleep
Business response:
Dear Guest, Thank you for taking a moment to share your experience at Extended Stay America. We’re glad the room felt comfortable and welcoming for your family. However, we're sorry for the disturbance you encountered and understand how upsetting it must have been, especially with little ones trying to settle in for the evening. We always want every guest to feel at ease, and we appreciate you bringing this to our attention. We hope you’ll consider visiting again for a more relaxing stay in the future. Sincerely, Hotel Manag... read more
Staff was very helpful. The room was quiet and comfortable.
Very clean room; tall ceilings; very comfortable bedding.
Business response:
Dear Guest, Thank you for being our guest and sharing your heartwarming review. We are thrilled that the spacious layout and the freshness of your room stood out during your stay at Extended Stay America. It’s also fantastic to know that the bedding added to your comfort and made your visit even more relaxing. Your kind words mean a great deal to us, and we hope to welcome you back soon for another stay that feels just as pleasant and inviting. Sincerely, Hotel Management
Staff was great Sarah, was very kind and friendly
Business response:
Dear Guest, Thank you for choosing Extended Stay America and taking the time to share your heartwarming review. We’re thrilled to hear that Sarah made such a positive impression with her kindness and friendly service. It’s always rewarding to hear when our team members make such a great impression, and we’ll be sure to share your kind words with her. We look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Management
the white girl at the front desk was wonderful great person very professional
The room was very clean. The staff were courteous and helpful.
Room was clearly used as more long term residence. Floor was stained, mattress was caving in at the center. Hallway and room smelled of burnt food, cigarette smoke and general mustiness. Elevator is in need or repair or replacement.
Business response:
Dear Guest, Thank you for sharing your thoughts with us. We regret that the condition and overall atmosphere of the accommodations did not meet the standards we strive to provide. We understand how concerns related to furnishings and building features can impact your experience, and we regret falling short of expectations. Your comments are greatly valued and help us identify how we can enhance future stays. We remain committed to delivering seamless visits and hope you will return anytime you are in our area. Sincerely, Hot... read more
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 3.4 star rating with 2,493 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.