This profile has been claimed by the business owner or representative.
Extended Stay America - Louisville - Dutchman
- Hotels
- Louisville, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6101 Dutchmans Ln., Louisville, KY, 40205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice soft pillows 💕 very clean. We also stayed in an extended stay in Nashville last month. Both were great rooms
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
There were only 2 pillows. Front staff was rude and unhelpful the first time I went to check in. The second staff member was helpful. It was clean
Business response:
Thank you for being our guest. We are glad to read you liked our overall service and our well-kept property. We are passionate about providing excellent service and take all feedback, good or bad, to help us improve our services. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
No wash rags Service was great at check in but got to the room and the pillows were small and worn out. The maid only comes once a week, (they didn’t tell me that up front). We only had two towels in our room when we got there, no wash rags or hand towels, I went to the desk to ask for some and all they had was two wash rags. Overall appearance was nice but sometimes the small things makes the difference. I do not think I will be staying there again unless I have no other options for our yearly trip.
Business response:
David, thank you for choosing to stay with us. We're glad you were pleased with the service provided by our associates, but we're sorry for the inconvenience you had due to our hotel policy. Please know to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. And fresh linens and towels along with any toiletries are available at the front desk. We hope you will return ... read more
Business response:
John, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Quiet and Clean Quiet and clean and served it’s purpose.
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Good people always have good time and good workers
Business response:
Thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
No 5 star establishment but fine for what it is For the price it met my needs just fine
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. We hope you will visit us again. Sincerely, Hotel Management
Business response:
Thanks for your visit. We are happy to know your overall experience was good, but we are sorry for being unable to meet all of your expectations. We hope you give us another chance to provide you with a better impression of our hotel in the near future. Sincerely, Hotel Management
like the kitchen but no coffeepot and no hairdryer.
Business response:
Lori, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a wonderful stay with us and liked your well-equipped kitchenette. Also, please know various in-room amenities are kept at the front desk and are delivered to your suite upon request. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Dutchman
How is Extended Stay America - Louisville - Dutchman rated?
Extended Stay America - Louisville - Dutchman has a 4.3 star rating with 903 reviews.
When is Extended Stay America - Louisville - Dutchman open?
Extended Stay America - Louisville - Dutchman is open now. It will close tomorrow at 12:00 a.m.