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Extended Stay America - Louisville - Dutchman
- Hotels
- Louisville, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6101 Dutchmans Ln., Louisville, KY, 40205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lady at the front desk was very friendly and helpful. We have a nice quite stay.
Business response:
Matthew, thanks for taking time to share your comments online regarding your visit to Extended Stay America. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
We would stay again They were doing some remodeling but crew and staff were very kind. We had our puppy and had a great area for her to run and play. My daughter had to be moved from beside us to another room due to the air conditioner not cooling but they were working on it first thing the next morning. My only concern was when I booked the reservation it was for two rooms with two double beds and that was all they had. They said the reservation to them was for two queen rooms.They brought in a roll away for my grandson. I ... read more
Business response:
Sandra, thanks for sharing details of your experience at Extended Stay America. We are delighted your stay was a comfortable one and that our courteous service made for an enjoyable visit. Your review is appreciated, and we hope you will come back to see us again soon. Sincerely, Hotel Management
We like the kitchenette and location. Our a/c unit was having to work a little hard to keep the room cool.
Business response:
Larry, thank you for being our guest at Extended Stay America. We are happy to know you liked our in-room amenities and that you were impressed with our location. However, we are sorry for the issues you had in your room and for the inconvenience it caused. Our Maintenance team is checking and repairing the HVAC unit immediately. We appreciate you bringing this to our attention and hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
No enough breakfast and we need to ask to put more food in a table.
Business response:
Jorge, please accept our apologies for the service issue you experienced during the breakfast hours. We promise you that we will use your evaluation to step up our game. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Business response:
Carey, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
OK if you're just passing through There were several items that needed to be addressed as far as the facility. The ladies in office was very professional.
Business response:
Thank you for taking the time to share your feedback. Although you had a pleasant stay, we apologize for the housekeeping issue. Your feedback regarding the cleanliness and the bedsheets are shared with the concerned team to be more diligent going ahead. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Bathroom was dirty didn't notice it until the next morning there was faical hair in the sink other than that it was all good
Business response:
William, thank you for staying at Extended Stay America. We are glad you had a pleasant time here. Your feedback with regard to cleanliness has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Perfect Absolutely the best place to stay anywhere. I will from here on be a customer
Business response:
Wow - William, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Pleasant Spot in Louisville Hotel was clean. Staff was very,very friendly. Check-in was quick and pleasant. Unfortunately, CO1 detector in room was sounding periodically and front desk seemed to unable to change the battery when asked. Made for a difficult night's sleep.
Business response:
Thanks for being our guest at Extended Stay America. It is so nice to see you had a pleasant stay and that our convenient location worked well for your needs. We will be sure to share your compliments with our team members and let them know their efforts are recognized. We also appreciate you telling us about the smoke alarm, we are getting it fixed immediately. Thank you once more for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Dutchman
How is Extended Stay America - Louisville - Dutchman rated?
Extended Stay America - Louisville - Dutchman has a 4.3 star rating with 857 reviews.
When is Extended Stay America - Louisville - Dutchman open?
Extended Stay America - Louisville - Dutchman is open now. It will close tomorrow at 12:00 a.m.