This profile has been claimed by the business owner or representative.
Extended Stay America - Louisville - Dutchman
- Hotels
- Louisville, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6101 Dutchmans Ln., Louisville, KY, 40205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Staff are very professional and helpful. When I come back to Louisville, I’m looking forward in staying at this hotel.
Business response:
Ronald, thank you for the glowing review of Extended Stay America. We are delighted to know you enjoyed your stay with us and were especially impressed by the service provided by our courteous associates. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we look forward to your return visit. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Jacquelyn, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The lady at the front desk was very friendly and helpful. We have a nice quite stay.
Business response:
Matthew, thanks for taking time to share your comments online regarding your visit to Extended Stay America. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
We would stay again They were doing some remodeling but crew and staff were very kind. We had our puppy and had a great area for her to run and play. My daughter had to be moved from beside us to another room due to the air conditioner not cooling but they were working on it first thing the next morning. My only concern was when I booked the reservation it was for two rooms with two double beds and that was all they had. They said the reservation to them was for two queen rooms.They brought in a roll away for my grandson. I ... read more
Business response:
Sandra, thanks for sharing details of your experience at Extended Stay America. We are delighted your stay was a comfortable one and that our courteous service made for an enjoyable visit. Your review is appreciated, and we hope you will come back to see us again soon. Sincerely, Hotel Management
We like the kitchenette and location. Our a/c unit was having to work a little hard to keep the room cool.
Business response:
Larry, thank you for being our guest at Extended Stay America. We are happy to know you liked our in-room amenities and that you were impressed with our location. However, we are sorry for the issues you had in your room and for the inconvenience it caused. Our Maintenance team is checking and repairing the HVAC unit immediately. We appreciate you bringing this to our attention and hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
No enough breakfast and we need to ask to put more food in a table.
Business response:
Jorge, please accept our apologies for the service issue you experienced during the breakfast hours. We promise you that we will use your evaluation to step up our game. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Business response:
Carey, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
OK if you're just passing through There were several items that needed to be addressed as far as the facility. The ladies in office was very professional.
Business response:
Thank you for taking the time to share your feedback. Although you had a pleasant stay, we apologize for the housekeeping issue. Your feedback regarding the cleanliness and the bedsheets are shared with the concerned team to be more diligent going ahead. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Dutchman
How is Extended Stay America - Louisville - Dutchman rated?
Extended Stay America - Louisville - Dutchman has a 4.3 star rating with 903 reviews.
When is Extended Stay America - Louisville - Dutchman open?
Extended Stay America - Louisville - Dutchman is open now. It will close tomorrow at 12:00 a.m.