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Extended Stay America - Louisville - Dutchman

4.3
  • Hotels
  • Louisville, KY

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

6101 Dutchmans Ln., Louisville, KY, 40205, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.3857 reviews
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William's profile image
William 
7 years ago

Very good Very good 

Business response:

Wow - William, many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Smoke alarm was hanging from the ceiling, water took a while to get warm, and no hair dryer. 

Business response:

Thank you for posting a review of your recent stay. We are truly sorry for the issues you experienced and that your room was not up to par and we did not meet your expectations.We appreciate you bringing this to our attention, andwe want to let you know we are already working to address the problems you mentioned. Our Maintenance team conducts routine maintenance throughout the hotel on a regular structured program basis. Your review highlights where we need to refocus our efforts, and I assure you we will. We hope you will ... read more

Daniel's profile image
Daniel 
7 years ago

Good for price. Although ad said breakfast included, breakfast is composed of coffee, tea,hot water and instant oatmeal in a cup, or granola bars. Good to have hot plate but, you have to bring your own cooking pots and pans from what I can figure out, plus borrow utensils or purchase plastic ones from somewhere. Beside that Ok stay 

Business response:

Daniel, thanks for being our guest. We are glad to read you had an overall pleasant visit and found us to be a good value. Having said that, we are sorry for the issue you experienced while here and regret the inconvenience these caused. Your feedback in regard to breakfast will be shared with our food and beverage team. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It was a pleasure hosting you, and we ho... read more

Janekwa's profile image
Janekwa 
7 years ago

In Town for vacation Excellent. Great People Great Service ! Nice neat clean room. Over all 100% fantastic 

Business response:

Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

usha's profile image
7 years ago

it was comfortable 

Business response:

Usha, thank you for being our guest. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management 

Bruce's profile image
7 years ago

Business response:

Bruce, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Steven's profile image
Steven 
7 years ago

Worth it Good place to spend the night at a reasonable cost. 

Business response:

Steven, thank you for your nice feedback about Extended Stay America. We are glad to know you found us to be a great value for the price and had a pleasant time with us. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Nik's profile image
7 years ago

You get what you pay for This spot is cheap, so it's great if you just need a place to crash. I usually like the Extended Stay rooms I've stayed in before...but this one was not up to par. The room smelled like smoke and was pretty dirty. We had a dirty towel in our bathroom, which was disgusting. The bed was the most uncomfortable one I've ever slept on. The main office closed extremely early too, so if you need anything at night, you're on your own. Overall we got what we paid for but we won't be staying here again. 

Business response:

Nik, thank you for loyalty towards our brand. Although you liked our convenient location, we apologize for the issues you encountered in your room. Your feedback is of utmost value, and we will use it as a training tool to improve our performance further. We hope to have one more chance so we can make a favorable impression of our hotel. Sincerely, Hotel Management 

Ruby's profile image
7 years ago

Try it, you won't be disappointed Stayed with my dog, and stay was exceptional. I am a frequent traveler and found it to be up to par and even above, on many levels, than other hotels. Especially price and accommodating front desk. Safe, and convenient to restaurants, stores, and interstate. Quiet, and room was clean. Non-smoker, and my room did not smell of smoke or musty. Saw other reviews of no dishes and such in kitchen. You just have to list what you want, and either pick up at front desk, or they can deliver. Good wifi... read more

Business response:

Ruby, thank you for staying with us at Extended Stay America. It’s a pleasure knowing we exceeded all your expectations and you loved the excellent facilities and service we offer. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Louisville - Dutchman

How is Extended Stay America - Louisville - Dutchman rated?

Extended Stay America - Louisville - Dutchman has a 4.3 star rating with 857 reviews. 

When is Extended Stay America - Louisville - Dutchman open?

Extended Stay America - Louisville - Dutchman is open now. It will close tomorrow at 12:00 a.m.