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Extended Stay America - Lubbock - Southwest
- Hotels
- Lubbock, TX
About this business
Location details
4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The stay was alright.
Business response:
Hello Rosa, Thank you for your feedback. We’re glad to hear your stay was satisfactory. We appreciate your visit and look forward to the opportunity to provide you with an even better experience in the future.
The rooms are not the cleanest, but the beds were comfy. Fine for a night or 2, but that's it.
Business response:
Hello Carol, Thank you for sharing your feedback. We are glad to hear that you found the beds comfortable. We also appreciate your comments regarding the cleanliness, as they help us identify areas for improvement. We hope to provide a better experience on your next visit.
AC didn’t work and Heater was loud. Bed was small for a queen.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We appreciate that you stayed with us and are sorry that certain aspects of your room, including the climate control and bed size, did not meet your expectations. Your observations have been shared with our team to help improve the guest experience. We hope you will consider staying with us again in the future so we can provide a more comfortable and enjoyable visit that reflects the standards we strive to maintain. Sincerely, Hotel Management
Hello
Business response:
Mr. Fuchs, Thank you for your kind review. We hope to see you again soon. It was a pleasure to be accommodate your stay. The team and I appreciate you staying with us.
Always love staying here
Always nice
Nice
Excellent in a pinch for the price We had a reservation error in that hotel.com did not pay for room. 45 minutes on phone with hotel.com support and issue was resolved. Checkin staff was great but non smoking room had a previous smokerin it. We stayed 1 night great price.
Work like hotel, not for families
Business response:
Hello Aaron, Thank you for your excellent rating. We are pleased to know that our property met your expectations and was well suited for a work-focused stay. We truly appreciate your feedback and look forward to welcoming you again.
Frequently asked questions about Extended Stay America - Lubbock - Southwest
How is Extended Stay America - Lubbock - Southwest rated?
Extended Stay America - Lubbock - Southwest has a 3 star rating with 1,308 reviews.
When is Extended Stay America - Lubbock - Southwest open?
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.