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4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
AC didn’t work and Heater was loud. Bed was small for a queen.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We appreciate that you stayed with us and are sorry that certain aspects of your room, including the climate control and bed size, did not meet your expectations. Your observations have been shared with our team to help improve the guest experience. We hope you will consider staying with us again in the future so we can provide a more comfortable and enjoyable visit that reflects the standards we strive to maintain. Sincerely, Hotel Management
Hello
Business response:
Mr. Fuchs, Thank you for your kind review. We hope to see you again soon. It was a pleasure to be accommodate your stay. The team and I appreciate you staying with us.
Always love staying here
Always nice
Nice
Excellent in a pinch for the price We had a reservation error in that hotel.com did not pay for room. 45 minutes on phone with hotel.com support and issue was resolved. Checkin staff was great but non smoking room had a previous smokerin it. We stayed 1 night great price.
My room was faced towards the West Loop 289. I could hear all the traffic all night. The traffic was so loud. It was hard to sleep very uncomfortable stay.
Everything is okay the place, staff,room until our sleep got interrupted because the fire alarm went off at almost 2 am. Was not able to go back to sleep.
Extended Stay America - Lubbock - Southwest has a 3 star rating with 1,250 reviews.
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.