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Extended Stay America - Lubbock - Southwest
- Hotels
- Lubbock, TX
About this business
Location details
4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Always love staying here
Always nice
Nice
Excellent in a pinch for the price We had a reservation error in that hotel.com did not pay for room. 45 minutes on phone with hotel.com support and issue was resolved. Checkin staff was great but non smoking room had a previous smokerin it. We stayed 1 night great price.
My room was faced towards the West Loop 289. I could hear all the traffic all night. The traffic was so loud. It was hard to sleep very uncomfortable stay.
Excellent servic
Business response:
Dear Julian, Thank you for your kind words and for recognizing the excellent service you received during your stay at Extended Stay America. We are delighted to know that our team was able to meet your expectations and make your experience a positive one. Providing courteous, attentive, and professional service is a top priority for us, and your feedback reaffirms the efforts of our staff. It’s always rewarding to hear that our dedication to guest satisfaction is appreciated. We truly value your stay and look forward to welc... read more
The front staff was absolutely amazing! Very kind, and friendly- and this was every encounter- not just one person. Every single staff member who assisted us was nice. I wasn't a fan of the room as it felt a little "damp" and very outdated.
Business response:
Dear Okwudili, Thank you for your kind words and for recognizing the warmth and professionalism of our front desk staff. We’re thrilled to hear that every team member made a positive impression throughout your stay. However, we sincerely apologize that your room felt damp and outdated. Your comfort is very important to us, and we are actively working on improving room conditions to ensure a fresher, more modern guest experience. Your honest feedback is truly appreciated and helps us prioritize necessary upgrades. We look for... read more
Everything is okay the place, staff,room until our sleep got interrupted because the fire alarm went off at almost 2 am. Was not able to go back to sleep.
Frequently asked questions about Extended Stay America - Lubbock - Southwest
How is Extended Stay America - Lubbock - Southwest rated?
Extended Stay America - Lubbock - Southwest has a 3 star rating with 1,232 reviews.
When is Extended Stay America - Lubbock - Southwest open?
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.