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Extended Stay America - Lubbock - Southwest
- Hotels
- Lubbock, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Memorial Weekend Stay there were m&ms on the floor of our room. elevator sounded and felt like a safety hazard. the door to room 226 didn’t close easily and we had to shove it to close.
Business response:
Dear Guest, We sincerely apologize for the issues you encountered, including the cleanliness concerns and maintenance problems with the elevator and room door. Your safety and comfort are our top priorities, and we are addressing these matters promptly with our housekeeping and maintenance teams to ensure improvements. We appreciate your patience and understanding as we work to enhance our guest experience. We hope you will consider staying with us again so we can provide you with a better stay. Sincerely, Hotel Management
Business response:
Joshua, We appreciate your great review! We try our best to provide and exceed your expectations. Were so happy to see we were able to do that during your stay. We hope to see you again soon.
okay
Business response:
Dear Guest, Thank you for your feedback! We’re glad to hear your stay was okay. We strive to provide a comfortable and enjoyable experience for all our guests, so if there’s anything specific we can improve, we would love to hear your suggestions. Our team is always looking for ways to enhance our services. We hope you’ll consider staying with us again in the future and allow us the opportunity to make your next stay even better. Sincerely, Hotel Management
Business response:
Wendy, we appreciate your review. Were glad to hear you enjoyed your stay.
Frequently asked questions about Extended Stay America - Lubbock - Southwest
How is Extended Stay America - Lubbock - Southwest rated?
Extended Stay America - Lubbock - Southwest has a 4.1 star rating with 613 reviews.
When is Extended Stay America - Lubbock - Southwest open?
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.