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Extended Stay America - Lubbock - Southwest
- Hotels
- Lubbock, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Won't stay there again The room could have been alittle more fresh. We ran out of clean towels and toilet paper The size of the room was great But I don't think we'll stay there again
Business response:
Thank you for being our guest at Extended Stay America - Lubbock - Southwest. We are happy to know you had a pleasant stay. However, I am sorry for the cleanliness issue you experienced and have taken a note of the same. Please know, fresh linens and towels along with any toiletries are always available at the front desk and are always complimentary. We hope you will consider staying with us again as we would love to provide you with an excellent experience. Sincerely, General Manager
Business trip It's a great place to stay for the price and location. I was there on business & its a prime location with a lot restaurants near by to choose from. The only issue was a weird odor throughout the hallway on the 3rd floor. Other than that is was relaxing. ☆☆☆☆ 1/2
Business response:
Gabriel, thank you for choosing to stay at Extended Stay America - Lubbock - Southwest and for sharing your feedback. We are glad to know our location was convenient for your needs and that you liked the value we offer. We appreciate your observation and hope to be your hotel of choice whenever you are in this area. Sincerely, General Manager
Business response:
Luther, thank you for sharing your terrific rating regarding your stay at Extended Stay America - Lubbock - Southwest. We are delighted you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Jon, Thank you for sharing your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Hotel sucio Me hospede ahi porque no habia disponibilidad en otro hotel - pero no lo recomiendo
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Lubbock - Southwest. Sincerely, General Manager
Last option No hair dryer, very poor breakfast, very small selection.
Business response:
Thank you for choosing our hotel for your stay. I sincerely apologize for not living up to your expectations. We will share your comments with regard to breakfast with our food and beverage staff to see where we can make improvements. Hairdryers are available and complimentary at the front desk at any time. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We hope you will give us a chance to impress you on a future visit. Sincerely, General Manager
Business response:
Jose, thank you for your fantastic rating. We're pleased you stayed at Extended Stay America - Lubbock - Southwest and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Lubbock - Southwest
How is Extended Stay America - Lubbock - Southwest rated?
Extended Stay America - Lubbock - Southwest has a 4.1 star rating with 566 reviews.
When is Extended Stay America - Lubbock - Southwest open?
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.