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55 Junction Ct., Madison, WI, 53717, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Dirty, smells, rude staff I stayed for 9 days, not once was my room serviced. When I spoke to the front desk, who is rarely there, I received nothing but attitude. Very rude, disrespectful staff. Internet is slower than dial up.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear you were not provided with adequate customer service and that you did not receive room service. This issue is unacceptable and has been addressed to our staff. We will be coaching on the proper customer service and communication that must be shown at all times.
This hotel is not for a one night stay. The room was clean but no basic amenities in the room such as cups, no ice machine on the premises, no pool or fitness room on the premises, and poor television reception. Breakfast consisted of muffins in cellophane and granola bars. This is my first time staying at this hotel, I was very disappointed.
Dirty and noisy Was in town for the Badger Game. Checked in late (after midnight). Front desk person was very confused. Maybe drunk. Room was dirty and the building isnt insulated for noise very well. Did NOT sleep well because of this. I would only recommend this place for tradesman working construction in the area. Otherwise, go further out on game day. Ugh!
We we charged 300 dollars for one night in a room that should not have cost more than 100 dollars a night. I understand there was a game that night so rooms obviously cost more but the mark up was grossly over-estimated. Felt taken advantage off as a customer.
Better Bang 4 Your Buck Can Be Had Bedding was filthy and when I requested more was given a hard time.
Poorly equipped I have never stayed at an Extended Stay America before so this was a new experience and I was only staying for one night. I arrived at the hotel at about 8:15 and checked in. The front desk clerk was pleasant. I went to my room, got settled into bed and read for an hour and then decided to watch TV and couldn't find the remote. I called the front desk and she said she had them down there and I could come down and get one (why wouldn't she have given it to me upon check in?). So I got dressed and went down and... read more
Out dated , needs upgrading For the same price, i found a room at the Marriot for the next two nights which exceded Extended Stay America greatly. Hallway floor in staircase had dried spilled coffee, found 1st floor window open when checking in.
Extended Stay America - Madison - Junction Court has a 3.7 star rating with 936 reviews.
Extended Stay America - Madison - Junction Court is open now. It will close tomorrow at 12:00 a.m.