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Extended Stay America - Memphis - Airport
- Hotels
- Memphis, TN
About this business
Location details
2541 Corporate Ave. E., Memphis, TN, 38132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was amazing.
It was great like always neva have any complaints
Business response:
Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely, Hotel Management
10 stars up my room was nice My stay there was pleasant and friendly new faces was a shock to me but they was friendly as the other ones especially my check-in clerk
Smelly The room has some sort of unpleasant smell
Business response:
Ryan, thank you for your feedback. We apologize for the smell you encountered in your suite. We work hard to provide a clean and fresh environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Sincerely, Hotel Management
Hotel room was very clean and bed was comfortable
Business response:
Thank you for the wonderful review about your stay at Extended Stay America. We are delighted to know you had a great time with us and that you were impressed with our spotless accommodations and slept well on our comfortable beds. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Seemed like they really lived there... not a hotel I just needed to lay down for the nite... the check-in process seemed like it took forever and I wasn't area of the night show with 3 current residents and their dogs playing all around the lobby!! I am glad that I am no longer fearful of dogs! I was placed in the room right behind the front desk so I heard all the commotion up front until I was able to doze off... My stay was NOTHING like it had been in the past and I will not choose this location again!
Business response:
Thank you for your review. We are sorry for not meeting your expectations and for the wait time you experienced upon check-in. Your feedback has been discussed with our front desk team to make sure we are consistent with our service delivery. We also wish we had an opportunity to address the noise issues while you were here as we would have done our best to ensure you were comfortable. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Airport
How is Extended Stay America - Memphis - Airport rated?
Extended Stay America - Memphis - Airport has a 4.3 star rating with 1,452 reviews.
When is Extended Stay America - Memphis - Airport open?
Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.