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Extended Stay America - Memphis - Airport
- Hotels
- Memphis, TN
About this business
Location details
2541 Corporate Ave. E., Memphis, TN, 38132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfort Very quiet and PEACEFUL during my stay
The bathroom has no tissue in it. I literally had to find a staff to get a roll. The soap dishes for the shower were on the sink. I don't recommend staying
Business response:
Dear lashandra, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we sincerely apologize for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance so we can provide you with the superior hospitality you should always expect from us.Sincerely,Hotel Management
Not worth the price if not in crunch The rooms are rundown but the staff is awesome and laundry facility has a tap to pay option
Business response:
Dear alicia, Thank you for taking the time to review your stay with us. We are glad that you appreciated the excellent hospitality of our staff. However, we are sorry you felt our rooms needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon.Sincerely,Hotel Management
Poor customer skills! I booked my hotel a week in advance and through hotels.com the day of I called and spoke to the manager. I informed her that my flight was going to land at 10:45 pm and that I would be a late check in. She went ahead and checked me in over the phone. When I got there , there was a woman there that was not too friendly. I explained to her that I had already checked in and she told me she couldn't see anything due to her not being able to log into the computer, and that she didn't know if she would be abl... read more
Business response:
Dear Aurora, Thank you for choosing us. Please accept our apologies for any disappointment you felt during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the a... read more
Frequently asked questions about Extended Stay America - Memphis - Airport
How is Extended Stay America - Memphis - Airport rated?
Extended Stay America - Memphis - Airport has a 3.1 star rating with 2,980 reviews.
When is Extended Stay America - Memphis - Airport open?
Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.